Senior Forward Deployed Engineer, Italian Speaking
InformaticaResponsibilities
- Own end-to-end architecture, build, deployment, and production handoff of agentic AI solutions for strategic enterprise customers.
- Design Agentforce systems involving agent logic, tool calls, multi-agent orchestration, deterministic guardrails, and enterprise integrations.
- Own data modeling, processing pipelines, and data readiness across Salesforce Data 360, Snowflake, Databricks, and customer platforms.
- Resolve complex data integration, model deployment, orchestration, and performance issues.
- Build performance dashboards and KPI reporting to track deployment health and business outcomes.
- Develop proofs of concept, MVPs, reusable assets, internal frameworks, and delivery playbooks.
- Mentor engineers through code reviews, pair sessions, and shared project work.
- Provide technical leadership for strategically critical deployments and communicate field insights to Product and Engineering.
- Partner with Deployment Strategists to translate customer challenges into production agentic AI solutions.
Requirements
- 6-10 years of software engineering or technical delivery experience for the senior level, with end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.
- A degree in Computer Science or a related field.
- Expertise in at least one of Python, JavaScript/TypeScript, Java, or Apex, with familiarity with the others.
- Production experience integrating LLMs, using LangChain or LlamaIndex, and applying prompt engineering and responsible AI practices.
- Deep experience in data modeling, processing, and analytics, including proficiency with Salesforce Data 360, Snowflake, or Databricks.
- Deep Salesforce platform expertise including Agentforce, Apex, LWC, Flows, and Salesforce APIs.
- Experience mentoring technical talent and creating reusable frameworks, playbooks, or internal tooling.
- Ability to communicate credibly with engineers, customer architects, and executive stakeholders.
- Business-level proficiency in Italian and English.
- Ability to travel to customer sites as needed.
- Preferred qualifications include Salesforce certifications, familiarity with observability tooling or data governance frameworks, multi-cloud enterprise AI architecture experience, product roadmap influence, and open-source, technical writing, or conference experience.
Benefits
- Salesforce offers benefits and resources intended to support balance and professional effectiveness.
- The position may include an incentive component tailored by grade level.
- Travel to customer sites may be required as needed for client success.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com