Forward Deployed Engineer, Integrations
First Resonance9 hours ago
Base Salary
$150k - $190k/yr
Responsibilities
- Own customer integrations from discovery and requirements through architecture, estimation, build, testing, go-live, documentation, and handoff.
- Translate customer manufacturing and IT processes into production-ready integration designs.
- Decide whether to build directly, reuse connectors, enable customer teams, or engage systems integration partners, and manage delivery quality and acceptance criteria.
- Operate production integrations with monitoring, alerting, retries, reconciliation, auditability, and incident response.
- Turn implementations into reusable connectors, reference architectures, test harnesses, runbooks, and documentation.
- Identify recurring gaps in ION’s APIs, eventing, and data model and collaborate with Product and Engineering on improvements.
- Work with Forward Deployed Engineering, Customer Success, Sales, Product, Engineering, and customer engineering and IT teams.
Requirements
- 6+ years of customer-facing or delivery-oriented engineering experience in solutions architecture, integration engineering, forward deployed engineering, or technical consulting, including shipping production code.
- Experience taking at least one complex enterprise integration from initial discovery through reliable production operation.
- Strong API-based integration experience with REST or GraphQL, webhooks, authentication protocols, asynchronous processing, and data transformation.
- Understanding of distributed-systems concerns including idempotency, ordering, retries, reconciliation, and observability.
- Ability to scope technical plans from ambiguous customer manufacturing or IT process descriptions.
- Strong written and verbal communication skills for explaining architecture, tradeoffs, and risks to technical and executive stakeholders.
- Manufacturing systems experience with ERP, PLM, MES, procurement, finance, or warehouse platforms is preferred.
- Experience with NetSuite, SAP, Dynamics 365, Teamcenter, Arena, Duro, or SolidWorks PDM is preferred.
- Experience with Prismatic, Boomi, MuleSoft, Workato, or Informatica is preferred.
- Experience building connectors, SDKs, or developer documentation used by others is preferred.
- Familiarity with SSO/OAuth, audit requirements, regulated or on-premise environments, and restricted networks is preferred.
- Background in aerospace, defense, or advanced manufacturing is preferred.
Benefits
- Health insurance, including medical, vision, dental, and life insurance.
- Paid parental leave.
- Employee stock option plan.
- Team outings, group lunches, open office, and happy hours.
- Paid holidays and sick days.
- Flexible Friday and PTO.
- 401K.
Tech Stack
GraphQLInformatica
Categories
Forward Deployed
About First Resonance
First Resonance builds the ION Factory OS, a manufacturing operations platform for complex hardware makers in aerospace, automotive, energy, and other industries. It provides part traceability, workflow execution, and data integration via APIs to connect production, quality, and supply chain across the factory. Founded in 2019 and headquartered in Los Angeles, the privately held company sells its software to manufacturers as a subscription and raised a Series C round in 2024.