ServiceNow

Senior Platform Architect

ServiceNow
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12 hours ago
Milan, ItalySenior
H1B Sponsor

Responsibilities

  • Advise customers, partners, and internal teams on ServiceNow platform architecture across multiple engagements.
  • Design technical foundations covering instance strategy, governance, core data, integrations, and platform health.
  • Translate business goals and technical requirements into customer roadmaps and architectural blueprints.
  • Collaborate with executive stakeholders, platform owners, enterprise architects, and development teams during sales, structuring, and implementation.
  • Manage technical governance and delivery operating models while reducing technical debt and aligning with ServiceNow leading practices.
  • Support sales efforts by scoping and estimating engagements and change orders.
  • Contribute ServiceNow platform expertise and leading practices.

Requirements

  • 8+ years of progressive experience in a professional services or SaaS organization, or equivalent education/experience.
  • Management consulting experience and industry domain expertise.
  • Experience leading architecture and design for large programs.
  • Enterprise architecture and cloud application technology experience.
  • Ability to drive complex issues through analysis and resolution.
  • Experience considering or applying AI to work processes, decision-making, problem-solving, workflow automation, or AI-driven insights.
  • Right to work in the applicable country.

Benefits

  • Initial gross base pay range of EUR 61,200–110,200 annually, excluding bonus and incentive compensation.
  • Eligibility for company bonus, MBO, or commission incentives.
  • Competitive benefits supporting health, financial wellbeing, family life, and work-life balance.
  • Generous paid leave, meal vouchers, employee share purchase opportunities, comprehensive insurance, and wellbeing, mental health, and family-forming support programs.
  • Regular employee position in the EMEA region with a flexible work persona.

Categories

Solutions Engineering
ServiceNow

About ServiceNow

10,000+ employees

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.

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