SRE (Cloud Automation), Cloud Enterprise APAC Section -Cloud Customer Success Department (RS Cloud Div)

7 months ago

Tokyo, JapanMid Level

Responsibilities

Work with customers to understand business objectives and align cloud solutions with desired outcomes.
Provide strategic and technical guidance for cloud adoption, optimization, and operation.
Ensure operational excellence and continued use of cloud services, particularly Rakuten Cloud Platform automation.
Deliver RMI support for Rakuten Cloud automation and other customers.
Collaborate with internal and external stakeholders to drive customer success.

Expertise in Linux system administration, troubleshooting, and problem-solving.
Certified Kubernetes Administrator (CKA) certification or equivalent hands-on Kubernetes experience.
Proficiency with Ansible for automation and configuration management.
Understanding of Identity and Access Management and security vulnerability mitigation.
Experience with virtualization technologies and containerized environments.
Strong scripting skills in Bash, Python, and other automation tools.
Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
Preferred qualifications include B.E., B.Tech, or BCA.
Fluent English proficiency.

1,001-5,000 employees