2 days ago
Bengaluru, IndiaMid Level
Responsibilities
- Design and build AI-enabled services, copilots, and agents with Microsoft Copilot Studio, Azure AI services, Azure OpenAI, prompt engineering, grounding, tool calling, orchestration, evaluation, and human-in-the-loop controls.
- Build model-driven and canvas Power Apps, Power Automate cloud flows, desktop automation, Power Pages solutions, Dataverse models, security roles, business rules, plug-ins, and custom extensions.
- Integrate AI and Power Platform capabilities with Microsoft 365, ServiceNow, enterprise APIs, and other business systems using secure and supportable patterns.
- Implement managed solutions, environment strategies, pipelines, automated testing, CI/CD, release controls, source control, and production support processes.
- Monitor solution health, capacity, API and AI usage, flow failures, token or credit consumption, and operational risks, and drive remediation and optimization.
- Create runbooks, technical documentation, support models, reusable assets, platform standards, reference architectures, intake guardrails, and design reviews.
- Apply governance, security, identity, access, privacy, audit, data-loss prevention, and responsible AI controls in partnership with architecture and security teams.
- Partner with product owners, architects, business teams, and non-technical stakeholders to shape requirements, estimate delivery, demonstrate outcomes, and mentor makers and engineers.
Requirements
- Practical production software engineering experience with Power Apps, Power Automate, Dataverse, and Microsoft Copilot Studio beyond proof-of-concept delivery.
- Hands-on experience with AI agents, large language models, prompt engineering, grounding or retrieval-augmented generation, tool calling, and AI response evaluation.
- Experience designing Dataverse security, connectors, APIs, and integrations, with working knowledge of Microsoft Entra ID, OAuth, and managed identities.
- Experience with application lifecycle management, managed solutions, environment variables, connection references, Git-based source control, and CI/CD using Azure DevOps or GitHub.
- Proficiency in one or more of C#, JavaScript, TypeScript, Python, Power Fx, SQL, and REST APIs.
- Understanding of Power Platform governance, including environment strategy, data-loss prevention policies, tenant settings, capacity, licensing, auditing, and supportability.
- Ability to translate business outcomes into secure technical designs and communicate effectively with engineering, architecture, security, and non-technical stakeholders.
- Desirable experience with Azure Functions, Logic Apps, API Management, Azure AI Search, Azure OpenAI, and other Azure integration or AI services.
- Desirable experience with the Power Platform Centre of Excellence Starter Kit, Power Platform Admin Centre, Managed Environments, and platform analytics.
- Knowledge of ServiceNow, Microsoft Graph, SharePoint, Teams, or Dynamics 365 integration patterns is desirable.
- Microsoft certifications such as PL-400, PL-600, PL-500, AI-102, or AZ-204, or equivalent practical capability, are desirable.
- Experience in a large enterprise AI factory, platform product, or federated delivery model is desirable.
Tech Stack
Categories
About BT
BT Group builds and operates telecom networks and digital services for consumers, enterprises, and public‑sector clients, selling broadband, fixed-line voice, mobile (via EE), and managed network, cloud, and cyber security services. It is headquartered in London and listed on the London Stock Exchange, with American depositary shares on the NYSE. BT also owns Openreach, which manages the UK’s fibre and copper access network used by multiple retail providers.