5 hours ago
Frankfurt, GermanySenior
Responsibilities
- Develop and implement AI-based voicebot solutions for pharmaceutical customer service.
- Design conversational flows, dialogue designs, and prompts for LLM-based applications.
- Configure intent recognition, routing logic, and response logic.
- Integrate REST APIs, webhooks, and backend-system interfaces.
- Build and maintain automated workflows with n8n.
- Implement monitoring and error-handling mechanisms.
- Collaborate with business departments and technology partners.
Requirements
- Several years of professional experience in Conversational AI or voicebots.
- Practical experience with prompt engineering and LLMs.
- Proficiency in Python, JavaScript, or TypeScript and experience with REST APIs and JSON.
- Hands-on experience with n8n and workflow automation is required.
- Knowledge of Microsoft Azure and cloud-native architectures.
- Very good German language skills at C2 level and good English skills.
- Experience with TTS/STT or voice-AI platforms such as Famulor or Amazon Lex is preferred.
Benefits
- Permanent employment contract.
- Flexible working hours and mobile working options.
- Talent management and career development opportunities.
- EGYM Wellpass membership.
- Company bicycle leasing and discounted mobility options.
- Corporate benefits and team events.
- Position based in the Hessen region.
Tech Stack
Categories
About ALTEN
ALTEN provides engineering and IT services, including R&D outsourcing, product development, and digital systems consulting for major industrial and service-sector companies. Founded in 1988 and headquartered in Boulogne-Billancourt, France, it operates in 30+ countries and is publicly traded on Euronext Paris. Revenue model based on consulting engagements, managed services, and turnkey project delivery across sectors such as aeronautics, automotive, telecom, energy, finance, and life sciences.