GrepJob
Partly

Customer Solutions Engineer

Partly
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30 days ago
San Francisco, CA, USAEntry Level / Mid Level

Responsibilities

  • Embed with customers to understand their workflows and success metrics.
  • Lead technical discovery, solution design, and delivery for customer deployments.
  • Build and ship production code for Partly’s SaaS and API platform.
  • Translate customer needs into clear requirements and measurable outcomes.
  • Troubleshoot live issues and drive continuous improvement post-launch.
  • Become an expert in the auto parts domain to assist customers effectively.

Requirements

  • 1+ year of experience in building and shipping complex software in production.
  • Strong customer empathy and ability to turn workflows into solutions.
  • Comfortable owning the full software lifecycle from discovery to iteration.
  • Foundational knowledge in APIs, testing, system design, and debugging.
  • Ability to collaborate with various teams and communicate effectively.
  • Experience integrating with external systems and handling imperfect data.
  • Ability to operate in ambiguous environments and make quick tradeoffs.
  • Bonus: Experience in solutions engineering or technical consulting.
  • Bonus: Familiarity with automotive parts or B2B marketplaces.
  • Bonus: Interest in learning Rust.

Benefits

  • Enjoy healthy, catered lunches every workday.
  • Receive a $1,500 annual wellness allowance for health-related expenses.
  • Primary caregivers get 3 months of fully paid parental leave.
  • Choose between a paid car park or commute allowance.
  • Work in architecturally designed offices that inspire collaboration.
  • Enjoy an office-first approach with flexible scheduling.
  • Participate in team celebrations and social events throughout the year.

Tech Stack