3 days ago
Gurgaon, IndiaSenior
Responsibilities
- Monitor and investigate issues across multiple components of critical business systems.
- Perform incident management, root cause analysis, troubleshooting, and solution implementation.
- Lead efforts to improve system reliability and operational efficiency.
- Design and implement scalable, resilient infrastructure solutions.
- Collaborate with multiple teams and contribute to key technical and operational decisions.
- Act as a subject-matter expert and help manage team execution and decisions.
- Mentor and support junior team members.
- Coordinate cross-functional communication for incident resolution and system enhancements.
Requirements
- At least 7.5 years of experience in Site Reliability Engineering.
- Proficiency in Site Reliability Engineering.
- Strong knowledge of system monitoring, incident management, and root cause analysis.
- Experience with automation tools and scripting for operational efficiency and reliability.
- Ability to design and implement scalable and resilient infrastructure solutions.
- Familiarity with cloud platforms and distributed systems.
- Skill in troubleshooting complex software and hardware issues.
- 15 years of full-time education.
Benefits
- Position based at the employer’s Gurugram office.
Categories
Site Reliability
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.