Responsibilities
- Set the direction, long-term strategy, technical roadmap, scope, timelines, and risk communication for complex reliability initiatives.
- Lead the design and implementation of large-scale AWS architectures optimized for reliability, scalability, and cost.
- Develop and refine CI/CD pipelines and automated deployments for complex environments.
- Define and track SLIs, SLOs, error budgets, and organization-wide reliability targets.
- Lead major-incident root-cause analyses using Datadog, Prometheus, Grafana, and ELK, and run blameless postmortems.
- Establish best practices for Docker, Kubernetes, Terraform, and AWS CDK.
- Mentor, coach, and provide technical escalation for SRE and DevOps engineers.
- Direct AI and automation initiatives for deployment, monitoring, troubleshooting, runbooks, incident management, and developer efficiency.
- Partner with engineering, product, and business stakeholders on reliability strategy, incident processes, architecture reviews, and roadmaps.
- Ensure security, regulatory, and operational compliance across cloud architecture and automation.
Requirements
- 7–10 years of experience in Site Reliability, DevOps, or Cloud Engineering, including substantial leadership experience.
- Strong understanding of SRE principles and DevOps culture, with proficiency in software engineering tools, methods, and practices.
- Deep AWS expertise in advanced networking, IAM, multi-region architectures, and large-scale multi-tier distributed systems.
- Advanced Python, Go, and Bash development and scripting skills for automation and distributed-system troubleshooting.
- Mastery of Jenkins, GitHub Actions, Argo CD, Docker, Kubernetes, Terraform, CloudFormation, and AWS CDK.
- Proven experience driving SLIs, SLOs, error budgets, reliability targets, complex incident processes, and blameless postmortems.
- Strong Unix/Linux background and deep knowledge of system internals.
- Experience with SQL Server, PostgreSQL, or Couchbase preferred.
- Effective people leadership, mentoring, communication, stakeholder management, and execution skills.
Tech Stack
Categories
About Cvent
Join #CventNation! www.cvent.com/careers What We Do: Cvent is a global market-leading meetings, events, & hospitality technology provider. Our Mission: To bring people together, power the human connection and transform the meetings & events industry through innovative technology. Who We Are: With 5,500+ employees & 30,000 customers, we're one of the largest event technology companies in the world, & we're always looking for the next generation of Cventers to join #CventNation! Cvent is consistently recognized as a Top Workplace by The Washington Post, Washington Business Journal, & certified as a Great Place to Work in the US, UK, & India, among other regional & international accolades. **Career Fraud Alert: In today's digital-first world, fraudulent job offers and hiring manager impersonations, often via social media or chat/messaging apps, continue to increase. To protect yourself, verify all communications come from a legitimate Cvent email (name@cvent.com) and be cautious of requests for personal information, unsolicited messages, and offers via chat or social media. If you suspect fraud, contact HRHelp@cvent.com immediately and apply for positions directly through our careers site at https://careers.cvent.com. Your safety and security are our priority.