Sr AI Engineer II - Enterprise Architecture
American Express7 days ago
Base Salary
$123k - $215k/yr
Responsibilities
- Design, build, and ship LLM-powered and agentic product features for customer financial experiences.
- Build agentic systems that reason over context, invoke tools, take real actions, and recover gracefully from failures.
- Architect and implement production-grade retrieval-augmented generation pipelines over sensitive financial data.
- Contribute to shared AI infrastructure, including LLM services, agent orchestration frameworks, and evaluation and monitoring tooling.
- Own production systems, including their reliability, latency, cost, and failure modes.
- Partner with product and design teams and focus engineering work on customer outcomes.
- Use AI-assisted and agentic development workflows for design, implementation, testing, debugging, and refactoring while maintaining production-quality standards.
Requirements
- 5+ years of software engineering experience, including meaningful production experience with LLMs or applied ML systems.
- Demonstrated experience shipping AI-powered or agentic systems relied upon by real users.
- Strong engineering fundamentals across backend systems, APIs, data pipelines, and cloud infrastructure.
- Hands-on experience with modern LLM tooling and agentic patterns and architectures.
- Fluency with AI-assisted and agentic development workflows.
- Strong ownership, technical judgment, and comfort working through ambiguity to deliver reliable products.
- A strong product mindset and customer orientation.
- Preferred: experience building agentic systems in fintech or other regulated industries.
- Preferred: experience as a founding engineer or early technical contributor in high-growth environments.
- Preferred: demonstrated ability to ship complex systems in regulated contexts that customers rely on.
- Preferred: meaningful open-source contributions, particularly in AI or developer tooling.
Benefits
- 6% company match on the retirement savings plan.
- Free financial coaching and financial well-being support.
- Comprehensive medical, dental, vision, life insurance, and disability benefits.
- Flexible working model with hybrid, onsite, or virtual arrangements depending on the role and business need.
- 20+ weeks of paid parental leave for all parents, including pregnancy, adoption, or surrogacy.
- Access to global onsite wellness centers staffed with nurses and doctors, depending on location.
- Free confidential counseling through the Healthy Minds program.
- Career development and training opportunities.
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About American Express
American Express builds a global payments network and issues consumer, small-business, and corporate cards, plus merchant acquiring and travel services. Revenue comes from card fees, interest and lending, discount/merchant fees, and network services. Founded in 1850 and headquartered in New York City, it operates the Amex acceptance network worldwide and offers co-branded cards and membership rewards across millions of cardmembers and merchants; ticker NYSE: AXP.