
ServiceNow-ServiceNow -Lead Developer-Manager
Ernst and Young1 day ago
Bengaluru, IndiaStaff+
Responsibilities
- Configure and customize ServiceNow systems, including workflows, UI actions, client scripts, and business rules.
- Build service request fulfillment workflows based on customer requirements.
- Develop integrations and process automation using Orchestration, web services, and SOAP calls.
- Gather business specifications, interpret functional requirements, and deliver technical specifications and product releases.
- Load, manipulate, and maintain data between ServiceNow and other systems.
- Create dashboards, home pages, performance analytics data collectors, and reports.
- Analyze user stories and internal procedures to improve system capabilities and automate workflows.
- Perform system and integration testing using sample and live data.
Requirements
- A college degree in a related technology field such as computer science, engineering, or science, or comparable job experience.
- Approximately 7 to 10 years of experience in a development role with progressively complex responsibilities.
- Mandatory ServiceNow CSA certification and at least one CIS certification.
- Experience with ServiceNow implementation and transformation, including Performance Analytics and one or more ServiceNow applications.
- Experience with JavaScript, HTML, AngularJS, web design practices, authentication protocols, and application integrations.
- Knowledge of ServiceNow’s latest-version features.
- Experience with SDLC, TFS, JIRA, or an equivalent tool is preferred.
- ITIL Foundations certification is a plus.
- Knowledge of machine learning, AI, IoT, or blockchain is desirable.
Benefits
- Opportunity to join EY’s global ServiceNow practice and work with leading businesses across multiple industries.
- Opportunities to collaborate with ServiceNow practices globally and with a multidisciplinary team of more than 250 professionals.
Tech Stack
Categories
About Ernst and Young
Ernst & Young (EY) provides audit/assurance, tax, consulting, strategy and transactions services to enterprises, financial institutions, and public‑sector clients. Structured as a global network of partner‑owned member firms, it sells professional services on a fee basis, including a dedicated Financial Services Organization for banking, insurance, and capital markets. Headquartered in London, EY was formed in 1989 from the merger of Ernst & Whinney and Arthur Young, and operates in 150+ countries.