8 hours ago
Bengaluru, IndiaSenior
Responsibilities
- Design and oversee CI/CD pipelines for automated testing, digital-twin validation, and zero-downtime network configuration deployment.
- Establish Network-as-Code and GitOps workflows using Git as the source of truth for network state, policy, and infrastructure definitions.
- Develop reusable network automation frameworks and playbooks to eliminate manual configuration and operational toil.
- Design and optimize software-defined networks and container networking interfaces across multi-region cloud and bare-metal environments.
- Serve as a Tier 4 technical authority for complex network, routing, overlay, and production infrastructure issues.
- Build telemetry, monitoring, alerting-as-code, and automated remediation platforms.
- Create and review Infrastructure-as-Code using Ansible, Terraform, Helm, Python, and Bash.
- Engineer VXLAN, OVN, Project Calico, Kubernetes networking, firewalls, load balancers, and routing validation systems.
- Embed automated security and traffic-policy validation into CI/CD pipelines.
- Lead documentation, design reviews, technical mentoring, and cross-functional engineering initiatives.
Requirements
- 8+ years of progressive experience in Network Engineering, DevOps, or SRE roles focused on large-scale network design, automation, and Infrastructure-as-Code.
- Expert proficiency with Ansible, Terraform, Python, and network automation libraries such as Netmiko, Nornir, or NAPALM.
- Deep expertise in software-defined networking, overlays, VXLAN, OVN, and Project Calico.
- Advanced enterprise Kubernetes networking knowledge, including CNIs, ingress controllers, service mesh, and Kube-Proxy behavior.
- Extensive experience with Cisco Nexus, Arista, Versa SD-WAN, Palo Alto, and Fortinet environments.
- Strong knowledge of F5 BIG-IP, Cloudflare APIs, Octavia LBaaS, Linux networking, network namespaces, virtual interfaces, eBPF, iptables, and kernel-level routing.
- CCIE-level or equivalent mastery of BGP, OSPF, MPLS, and EVPN, including physical underlay and virtual overlay mapping.
- Experience designing and scaling CI/CD platforms such as GitLab CI, Jenkins, or GitHub Actions and applying test-driven development to infrastructure changes.
- Advanced packet analysis and troubleshooting experience with tcpdump, Wireshark, NetFlow, and log aggregation platforms.
- Proven technical leadership, mentoring, design review, and cross-functional initiative leadership experience.
- Deep telecommunications experience with VoIP, RTP, SIP peering or trunking, and Session Border Controllers is highly advantageous.
- Strong verbal and written communication skills for explaining technical concepts to executive stakeholders.
Benefits
- Hybrid work arrangement requiring three days per week in the office.
- Inclusive, team-oriented culture with diversity, equity, and reasonable accommodation support.
Tech Stack
Categories
About Five9
Five9 builds cloud contact center software (CCaaS) for enterprises to manage voice and digital customer interactions, powered by AI for routing, automation, and analytics. It sells its platform as SaaS with modules for IVR, outbound dialers, agent desktop, workforce engagement, and CRM integrations such as Salesforce and ServiceNow. The company is headquartered in San Ramon, CA, serves 2,500+ customers globally, and is a public company listed on Nasdaq (also BMV).