Xero

Senior Engineer - ML & AI Systems

Xero
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3 days ago
Sydney, Australia or Melbourne, AustraliaSenior

Responsibilities

  • Design, build, and own scalable production backend systems, services, pipelines, and infrastructure for LLM, ML, and agentic AI workloads.
  • Develop and operate orchestration, tool-use, evaluation, guardrail, inference-serving, and AI workflow capabilities.
  • Integrate AI into customer-facing product experiences and intelligent financial workflows.
  • Ensure production systems meet latency, cost, reliability, scalability, and service-level objectives.
  • Participate in on-call operations and incident response.
  • Partner with applied scientists, engineers, product managers, analysts, and other teams to bring AI systems into production.
  • Set engineering standards, mentor engineers, and improve engineering capability across AI Products.

Requirements

  • Track record designing, shipping, and operating production-grade backend systems at scale.
  • Experience building and operating production systems for LLM or agentic workloads, including orchestration, tool use, evaluation, guardrails, latency, and cost management.
  • Strong system design fundamentals and excellent coding skills in Python or another suitable language such as Go, Java, Kotlin, or TypeScript.
  • Experience with APIs, service design, cloud infrastructure, CI/CD, and observability, ideally using AWS.
  • Experience running production services, including on-call and incident response.
  • Solid SQL skills and experience with large-scale data processing.
  • Strong communication skills for explaining complex technical concepts to business and technical audiences.
  • Ability to coach others, set engineering standards, and mentor engineers.
  • Preferred: experience operationalizing ML or LLM workloads, including inference serving and evaluation pipelines.
  • Preferred: familiarity with MLflow, PyTorch, TensorFlow, data orchestration tools, Spark, or Dask.

Benefits

  • Flexible hybrid working model combining office collaboration with remote-work autonomy.
  • Access to modern office spaces and team-aligned office and collaborative boost days.
Xero

About Xero

5,001-10,000 employees

Xero builds cloud-based accounting software for small businesses and their advisors, covering invoicing, bank reconciliation, payroll, expenses, and reporting. It sells subscriptions and supports an extensive ecosystem of connected bank feeds and third‑party apps via APIs and an app marketplace. Founded in 2006 and headquartered in Wellington, New Zealand, Xero is a public company dual‑listed on the NZX and ASX.

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