Principal Solutions Architect
Bloomreach2 months ago
Remote, United KingdomStaff+
Responsibilities
- Advise strategic enterprise customers and senior technology leaders on architecture, data flows, integrations, cloud infrastructure, identity, governance, scalability, and real-time activation.
- Lead technical strategy, architecture discussions, workshops, RFP responses, technical validations, executive presentations, and solution reviews throughout enterprise sales cycles.
- Connect architectural decisions to business outcomes including revenue, cost, risk, and time-to-value.
- Partner with Global Account Executives, Solution Consultants, Product, Engineering, Customer Success, technology partners, and systems integrators.
- Mentor Solution Consultants and customer-facing teams on data architecture, AI, enterprise technology, and industry trends.
- Bring customer insights and market requirements back to internal Product and Engineering teams and contribute to thought leadership and industry events.
Requirements
- Significant experience in a senior customer-facing technical role within enterprise software, SaaS, commerce, MarTech, data, or digital experience.
- Strong understanding of modern data architecture, cloud platforms, Databricks, Snowflake, BigQuery, lakehouses, and CDPs.
- Knowledge of APIs, event-driven architectures, data flows, identity resolution, customer profiles, real-time activation, enterprise MarTech, CRM, ESPs, personalization, marketing automation, and commerce platforms.
- Experience with AWS, Google Cloud, or Microsoft Azure and with modern commerce architectures, microservices, composable commerce, and cloud-native technologies.
- Experience supporting complex enterprise sales cycles, RFPs, technical evaluations, and multi-stakeholder buying processes.
- Experience engaging CIOs, CTOs, Enterprise Architects, and senior technology leadership teams.
- Strong executive communication, presentation, workshop facilitation, commercial judgment, and ability to connect complex technology concepts to business outcomes.
- Ability to constructively challenge customers and internal Product and Engineering teams and communicate emerging technologies across AI, data, and customer experience.
- Executive presence and credibility without requiring prior experience as a CTO or equivalent executive technology leader.
Benefits
- Virtual-first work with flexible working hours and Bloomreach hubs across three continents.
- Five paid days off annually for volunteering, subject to employment type.
- Company events and personal development workshops through the People Development Program.
- Annual $1,500 professional education budget for books, courses, certifications, and other education products.
- Employee Assistance Program, Calm subscription, quarterly additional DisConnect days, sports, yoga, and meditation opportunities.
- Extended parental leave of up to 26 calendar weeks for primary caregivers.
- Restricted Stock Units or Stock Options, company performance bonus, employee referral bonus of up to $3,000, and work-anniversary rewards, subject to role, seniority, location, and employment type.
About Bloomreach
Bloomreach builds an AI-driven personalization platform for e‑commerce, combining customer and product data to power marketing automation, on-site search/merchandising, and headless content. Delivered as SaaS with APIs, its products (Engagement, Discovery, and Content) are used by more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Founded in 2009 and headquartered in Mountain View, California, the company is privately held.