Staff Software Engineer - Customer Engagement & Docs Platform
Databricksover 1 year ago
Base Salary
$190k - $260k/yr
Responsibilities
- Lead the design, development, and deployment of systems for evaluation, answer retrieval, and quality improvement.
- Lead architectural decisions supporting the performance, reliability, and accuracy of knowledge systems.
- Drive engineering best practices across design reviews, code quality, testing strategies, and performance optimization.
- Deliver production-ready code and services end-to-end, including performance tuning, resiliency improvements, and live-environment debugging.
- Contribute to long-term technical planning and strategic initiatives across the Assistant and Support organizations.
- Analyze user behavior and technical use cases using product, machine learning, and LLM capabilities in a secure enterprise environment.
Requirements
- 6+ years of industry experience building and operating large-scale distributed systems.
- Demonstrated proficiency in machine learning and software engineering with a strong product-oriented approach.
- Ability to define and structure solutions in ambiguous problem domains.
- Ability to mentor and guide junior engineers and collaborate across team boundaries.
- Track record of driving high-impact, technically complex initiatives with clear customer or business value.
- Prior experience with retrieval systems and search technologies is a plus.
Benefits
- Comprehensive benefits and perks, with region-specific details available through Databricks’ benefits portal.
Tech Stack
Categories
About Databricks
Databricks builds a cloud-based data and AI platform centered on the lakehouse architecture, combining data engineering, analytics, and machine learning with Apache Spark, Delta Lake, and MLflow. It sells subscriptions and cloud services to enterprises that need to unify data pipelines and develop large-scale AI and analytics. Founded in 2013 by the creators of Apache Spark and headquartered in San Francisco, the company is privately held and serves organizations across many industries.