2 days ago
Dublin, IrelandSenior
Responsibilities
- Operate, scale, and continuously improve high-availability AWS European Sovereign Cloud services for EU customers.
- Review operational health, identify anomalies, create actionable bug reports, and improve service availability, reliability, latency, performance, and efficiency.
- Participate in 24x7 on-call rotations, investigate incidents, perform root-cause analysis, and maintain resilient and fault-tolerant systems.
- Develop and test scripts, address operational backlogs, and contribute to change management documentation.
- Create, revise, and improve standard operating procedures and operational best practices.
- Collaborate with global AWS teams, technology leaders, and service teams while educating others about the European Sovereign Cloud.
- Support the development and operation of scalable systems and operations teams.
Requirements
- Fluency in written and spoken English is required.
- Must be a national of an EU member state and reside in the EU.
- Experience with Linux operating systems and network troubleshooting, or networking administration and troubleshooting.
- Experience with Python, Perl, or another scripting language.
- Experience in systems engineering, site reliability engineering, or building and operating systems at scale.
- Ability to lead the creation, revision, or improvement of standard operating procedures and drive operational best practices.
- Preferred: experience with monitoring frameworks such as CloudWatch, Datadog, Grafana, or Elastic.
- Preferred: experience mentoring junior engineers, working cross-organizationally, and leading strategic team efforts.
- Preferred: experience operating 24x7 high-availability distributed applications, performance tuning, and optimizing fleet utilization.
- Preferred: experience with infrastructure as code such as CDK, CloudFormation, Puppet, Chef, or Ansible.
- Preferred: experience with CI/CD pipelines, DevOps practices, generative AI technologies, prompt engineering, model deployment, and AI-powered automation tools.
Benefits
- Relocation support is available for successful applicants relocating within the European Union.
- Employees participate in an on-call rota.
- AWS promotes work-life harmony, inclusive employee-led and company-sponsored affinity groups, mentorship, knowledge-sharing, and career development resources.
About Amazon
Amazon builds and operates a global e-commerce marketplace, logistics network, and consumer devices, and provides cloud computing via AWS for businesses and developers. The company earns revenue from online retail, third‑party seller services, subscriptions like Prime, advertising, and AWS usage. Founded in 1994 and headquartered in Seattle, it is publicly traded on NASDAQ (AMZN) and serves customers in dozens of countries.