D360 Forward Deployed Engineer
InformaticaResponsibilities
- Configure and develop Data 360 implementations in customer sandboxes and production environments.
- Build ingestion, harmonization, identity resolution, data views, and integrations across batch and streaming sources.
- Create representative test data and validate access controls, edge cases, failures, hierarchy behavior, and customer-scale outcomes.
- Design and maintain RAG, vector database, search-index, embedding, and knowledge-base layers for Agentforce solutions.
- Implement MCP and agent-to-agent communication protocols and connect Agentforce with enterprise applications.
- Apply data governance, secure authentication and authorization, message queues, event-driven workflows, and distributed-systems practices.
- Troubleshoot ingestion, mapping, schema, identity, query, latency, API, permission, and consumption issues using logs and query evidence.
- Document implementation tradeoffs, package reusable scripts and metadata, support deployment and handoff, and report reproducible product gaps to Product and Support.
Requirements
- 5+ years of experience in software engineering, data engineering, or technical implementation, including a production data solution that can be explained in detail.
- Bachelor's degree in Computer Science or equivalent practical experience.
- Hands-on experience implementing Salesforce Data 360/Data Cloud or a comparable enterprise data platform across ingestion, modeling, identity, insight, activation, and operations.
- Experience building data pipelines and integrations with technologies such as Snowflake, Databricks, BigQuery, Redshift, Kafka, cloud object storage, or enterprise MDM platforms.
- Proficiency in SQL and fluency in at least one of Apex, Java, Python, or JavaScript/TypeScript.
- Understanding of data modeling, APIs, integration patterns, batch and streaming processing, and copied, federated, and Zero Copy data access.
- Experience building AI retrieval systems such as vector databases, search indexes, embedding pipelines, or knowledge bases.
- Experience implementing secure service-to-service integrations using OAuth, SAML, event-driven architectures, and emerging protocols such as MCP.
- Ability to implement and rigorously test secure data access, diagnose technical problems methodically, and document reproducible results.
- Experience implementing against documented architectures and delivering alongside customers, partners, professional services, or internal implementation teams.
- Relevant Salesforce Agentforce, Data 360, and Salesforce Platform certifications are preferred or valued.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee wellbeing.
- The role includes direct collaboration with customers, partners, architects, and technical teams through implementation, deployment, handoff, and stabilization.
- Salesforce uses AI tools in recruiting assessment, with humans making candidate selection and hiring decisions.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com