Amazon

Security Engineer II, Customer Service Security

Amazon
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2 days ago

Base Salary

$159k - $202k/yr

Responsibilities

  • Lead security reviews, threat modeling, and risk assessments for customer service systems.
  • Design and build security controls and engineering solutions that protect customer data and enable secure customer contacts at scale.
  • Partner with business stakeholders, product owners, and engineering teams to identify emerging risks and define security strategies.
  • Create security frameworks, runbooks, and rubrics that enable consistent, repeatable security practices.
  • Communicate security risks and design decisions to technical and non-technical audiences.
  • Mentor other security engineers on security best practices.
  • Respond to emerging security concerns while balancing proactive, roadmap-driven work.

Requirements

  • 3+ years of programming experience in Python, Ruby, Go, Swift, Java, .Net, C++, or a similar object-oriented language.
  • 2+ years of non-internship experience with scripting, programming, and security code review.
  • 2+ years of non-internship experience troubleshooting systems issues, analyzing logs, or automating basic tasks with command-line tools.
  • Bachelor’s degree in a STEM field or 2+ years of IT Security experience.
  • Knowledge of networking protocols including HTTP, DNS, and TCP/IP.
  • Knowledge of industry security vulnerabilities and remediation techniques.
  • Preferred experience includes threat modeling, secure coding, identity management and authentication, software development, cryptography, system administration, and network security.
  • Preferred experience conducting security activities such as security design reviews, threat modeling, secure code reviews, and security testing across software development lifecycle phases.
  • Preferred experience conducting insider threat investigations or securing telephony systems.

Benefits

  • Comprehensive benefits including medical, dental, vision, prescription, life and AD&D insurance, employee assistance, mental health support, medical advice, flexible spending accounts, and adoption and surrogacy reimbursement.
  • 401(k) matching, paid time off, and parental leave.
  • Flexible work hours and arrangements supporting work-life balance.
  • Training, knowledge-sharing, and career-development resources.
  • Ongoing diversity, equity, and inclusion events and learning experiences.

Tech Stack

C++GoJava.NETPythonRubySwift

Categories

Amazon

About Amazon

10,000+ employees

Amazon builds and operates a global e-commerce marketplace, logistics network, and consumer devices, and provides cloud computing via AWS for businesses and developers. The company earns revenue from online retail, third‑party seller services, subscriptions like Prime, advertising, and AWS usage. Founded in 1994 and headquartered in Seattle, it is publicly traded on NASDAQ (AMZN) and serves customers in dozens of countries.

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