Staff AI Agent Engineer | Moveworks
ServiceNow2 days ago
Responsibilities
- Own technical relationships and drive adoption across 5–8 enterprise customer engagements.
- Architect and deliver AI solutions using the Moveworks Platform.
- Design and build secure, performant integrations with systems such as ServiceNow, Workday, Okta, and Jira.
- Advise customers on Agentic AI roadmaps and help their teams operate the platform independently.
- Synthesize customer feedback and technical gaps for Moveworks Engineering and Product teams.
- Create reusable solution templates and share implementation learnings across the team.
Requirements
- 8+ years of experience in a customer-facing technical role such as Solutions Engineer, Customer Success Engineer, Solutions Architect, Implementation Consultant, or Consulting Engineer.
- Demonstrated success driving technical adoption with mid-to-large enterprise customers.
- Experience designing, building, and launching full-stack workflows and automations using REST APIs, iPaaS tools, cloud functions, or scripting languages such as Python, JavaScript, and Golang.
- Strong understanding of API-based systems integration, LLM-based systems design, prompt engineering, context engineering, and data modeling.
- Ability to operate across multiple business functions and technical domains.
- Willingness and ability to travel up to 25% of the time.
- Preferred familiarity with ServiceNow, Jira Service Desk, Zendesk, Workday, Okta, Linux, Windows, command-line environments, and current AI tools, frameworks, and agentic design patterns.
Benefits
- Flexible or remote work persona may apply based on role and assigned work location.
- Regular full-time employee position in North America and Canada.
- Travel required up to 25% of the time.
Tech Stack
Categories
Solutions Engineering
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.