Vice President, AI Infrastructure Support Engineer
BNY Mellon1 day ago
Responsibilities
- Provide operational support and issue resolution for AI infrastructure and platform services.
- Manage AI deployments and monitor distributed workloads using Kubernetes and Docker.
- Develop and maintain automation and operational tooling with Python and Shell scripting.
- Use JIRA and ServiceNow for infrastructure ticketing and issue management.
- Support DevOps practices including GitLab CI/CD, Docker containerization, and Azure AD access control.
- Document infrastructure processes, runbooks, and architectural components.
- Troubleshoot networking and storage issues affecting distributed AI workloads.
- Participate in periodic on-call rotations, including occasional weekend coverage.
Requirements
- Bachelor’s degree in computer science or a related discipline, or equivalent work experience.
- 6–8 years of application or infrastructure-related experience.
- At least 4 years of experience in infrastructure engineering, DevOps, or site reliability roles.
- Hands-on experience with Kubernetes, Docker, Helm, and GitLab CI/CD.
- Proficiency in Python and Bash or Shell scripting for automation and operational tooling.
- Familiarity with JIRA, ServiceNow, and Azure AD.
- Working knowledge of networking fundamentals and storage systems as applied to distributed AI systems.
- Strong documentation and collaboration skills in a cross-functional environment.
- Willingness to participate in weekend or after-hours support rotations.
- Experience in the securities or financial services industry is preferred.
Benefits
- Competitive compensation, benefits, and wellbeing programs.
- Flexible global resources and tools supporting employees’ health, resilience, and financial goals.
- Generous paid leaves, including paid volunteer time.
- Role locations are Lake Mary, Florida; New York, New York; or Pittsburgh, Pennsylvania.
Tech Stack
Categories
About BNY Mellon
BNY Mellon is a public, New York–based global financial services company providing investment and wealth management, asset servicing, clearance, collateral, and treasury services to institutions, banks, governments, and individuals. It also offers data and investment operations software, including the Eagle platform, delivered as cloud and managed services. Founded in 1784, it is one of the world’s largest custodian banks and asset servicers.