4 hours ago
Delhi, IndiaStaff+
Responsibilities
- Partner with account executives to understand customer requirements and translate them into aligned technical solutions.
- Advise enterprise customers throughout Claude adoption, from discovery and evaluation through deployment.
- Support customers building with the Claude API and Claude for Work.
- Create technical deep dives and business-value content for engineering, IT, and executive audiences.
- Guide scalable architecture decisions and Claude integration with enterprise technology stacks.
- Help customers develop evaluation frameworks for their Claude use cases.
- Identify integration patterns and share insights with Product and Engineering teams.
- Travel occasionally within India and APAC for customer workshops, technical deep dives, and relationship building.
- Maintain knowledge of LLM capabilities and implementation patterns while collaborating across global time zones.
Requirements
- 10+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager.
- Experience with enterprise customers in India or APAC and complex multi-stakeholder buying cycles.
- Strong relationship-building, technical communication, and stakeholder translation skills.
- Experience designing scalable cloud architectures and integrating enterprise systems.
- Comfort with Python.
- Familiarity with common LLM frameworks and tools, or a background in machine learning or data science.
- Ability to collaborate across organizations, balance competing priorities, teach, mentor, and communicate complex topics clearly.
- Ability to work effectively across cultures and time zones.
- Bachelor’s degree or an equivalent combination of education, training, and/or experience in a relevant field or demonstrated through relevant coursework, training, or professional experience.
Benefits
- Hybrid work policy requiring staff to work from an office at least 25% of the time, with some roles requiring more office time.
- Visa sponsorship is offered, with reasonable efforts made after an offer and support from an immigration lawyer, though sponsorship is not successful for every role or candidate.
- Competitive compensation and benefits.
- Optional equity donation matching.
- Generous vacation and parental leave.
- Flexible working hours.
- Collaborative office space.
Tech Stack
Categories
Solutions Engineering
About Anthropic
Anthropic builds large language models and the Claude AI assistant for developers and enterprises, offered via API access and enterprise plans. Founded in 2021 and headquartered in San Francisco, it distributes Claude through its own platform and via partners such as Amazon Bedrock and Google Cloud’s Vertex AI. Its work emphasizes model reliability, interpretability, and practical tooling for tasks like coding assistance, analysis, and customer support automation.