Technical Lead, Agentic Commerce Engineering - (London)
Global Payments1 day ago
London, United KingdomStaff+
Responsibilities
- Lead the design and delivery of secure checkout and payment APIs that AI agents can invoke reliably and deterministically.
- Define platform patterns for agent identity, delegated authority, user intent, authentication, tokenization, fraud signals, evidence records, reporting, and downstream payment integration.
- Architect and ship merchant-facing APIs and SDKs with clear contracts, predictable error handling, documentation, sandbox flows, testing support, and strong developer experience.
- Partner with internal teams, standards groups, AI commerce partners, and external ecosystem participants to shape interoperable agent-led payment approaches.
- Set technical direction for a greenfield agentic commerce squad while balancing speed, interoperability, security, reliability, and extensibility.
- Provide hands-on technical leadership through architecture reviews, design decisions, code reviews, mentoring, incident learning, and engineering standards.
- Help recruit and develop AI-forward engineers.
Requirements
- 8+ years of software engineering experience, including architecture and production ownership of distributed services, APIs, or high-reliability transaction-processing platforms.
- Strong cloud-native engineering experience with AWS, GCP, Azure, or comparable public cloud environments.
- Practical understanding of AI-agent systems, including tools, APIs, structured inputs and outputs, delegated permissions, and external services.
- Proven technical leadership experience involving architecture ownership, mentoring, design reviews, cross-functional influence, and tradeoff decisions in ambiguous product areas.
- Experience designing API-first platforms with versioning, documentation, testing strategies, predictable error handling, secure integrations, and strong developer experience.
- Strong communication and relationship-building skills.
- Preferred experience in payments, fintech, commerce platforms, card-not-present processing, checkout, gateways, tokenization, 3DS/SCA, fraud and risk systems, dispute workflows, merchant reporting, or real-time money movement.
- Preferred experience with LLM-powered applications, AI agent frameworks, tool-calling systems, MCP-style integrations, A2A-style protocols, or related standards work.
- Public engineering presence, open-source participation, standards work, technical writing, community engagement, or greenfield enterprise product experience is a bonus.
Benefits
- Global and inclusive team environment with opportunities to learn from experienced industry professionals.
- London-based role with global collaboration and opportunities that go beyond borders.
Tech Stack
Categories
About Global Payments
Global Payments is a public payment technology and merchant services company that provides card acceptance, ecommerce, POS, and integrated software to businesses and financial institutions. It earns primarily from transaction processing fees and software subscriptions, and trades on the NYSE as GPN. Headquartered in Atlanta, it is a Fortune 500 company and combined with TSYS in 2019 to add issuer processing and banking partnerships.