Intercom

Staff Product Engineer, AI

Intercom

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4 months ago
Berlin, Germany
Staff+
H1B Sponsor

Responsibilities

  • Build systems that power Intercom’s AI products using ML Python tech stack.
  • Work with ML Scientists to bring proof-of-concept code to production.
  • Collaborate with product teams to enhance AI-powered product experiences.
  • Contribute to software development phases including ideation, prototyping, and testing.
  • Mentor and support the career development of other engineers.
  • Raise technical standards and operational excellence within the group.

Requirements

  • 10+ years of experience in shipping high-quality products.
  • No prior ML experience required; strong software engineering skills are essential.
  • Demonstrated significant impact in previous work.
  • Strong technical fundamentals and a commitment to personal development.
  • Deep knowledge of a high-level programming language such as Ruby, Python, or JavaScript.
  • Willingness to advocate for good outcomes and prioritize progress over perfection.
  • BSc in Computer Science, Maths, Statistics, or a related discipline.

Benefits

  • Competitive salary, annual bonus, and equity.
  • Regular compensation reviews to reward great work.
  • Generous paid time off above statutory minimum.
  • Hybrid working model with flexibility.
  • Standard MacBooks provided, with Windows options for certain roles.
  • Fun events for employees, friends, and family.

Tech Stack

JavaScriptPythonRubyRuby on Rails

Categories

AI & ML