GrepJob
Pave

Customer Success Engineer

Pave
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about 4 hours ago
San Francisco, CA, USA or New York, NY, USAMid Level / Senior
H1B Sponsor

Base Salary

$86k - $107k/yr

Responsibilities

  • Drive successful implementation projects for Pave's compensation software.
  • Own end-to-end project management of customer implementations.
  • Become a trusted compensation expert and strategic advisor to customers.
  • Collaborate across teams to surface customer needs and identify platform improvement opportunities.
  • Build strong relationships with customers through clear communication and problem-solving.
  • Execute on the technical needs of the customer with integrations and data migration.

Requirements

  • 2+ years of experience as a customer-facing CSE, Technical Account Manager, or Implementation Manager at a B2B SaaS company.
  • Deep experience and knowledge of JSON, HTML, SQL, and API integrations.
  • Strong project management skills with a meticulous approach.
  • Creative problem-solving abilities to address complex customer needs.
  • Ability to engage with diverse stakeholders effectively.
  • Comfortable working autonomously in a fast-paced startup environment.

Benefits

  • Comprehensive medical, dental, and vision coverage for you and your family.
  • Flexible PTO and the freedom to work from anywhere for up to a month.
  • Lunch and dinner stipends plus fully stocked kitchens.
  • Quarterly education stipend for personal and professional development.
  • Robust parental leave for important family moments.
  • Commuter stipend to support in-person collaboration.

Tech Stack

HTMLSQL