American Express

Site Reliability Engineer I

American Express
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5 hours ago
Bengaluru, IndiaEntry Level

Responsibilities

  • Collaborate with Software Engineering teams to develop and implement features that improve system resilience, scalability, performance, and recovery.
  • Develop automation tools and frameworks, including infrastructure-as-code practices, with guidance from peers and leaders.
  • Contribute to system architecture discussions with a focus on reliability, scalability, and performance.
  • Design and execute chaos engineering experiments and other resiliency testing methods.
  • Support disaster recovery plans and business continuity strategies.
  • Promote reliability practices including error budgets, service-level objectives, and service-level indicators.
  • Collaborate with product and business teams to align technology initiatives with business objectives.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or comparable experience.
  • Knowledge of modern observability tools including Splunk, Elastic Search, Prometheus, and Grafana.
  • Knowledge of containerization technologies such as Kubernetes and Docker.
  • Knowledge of logging, monitoring, tracing, and performance analysis platforms.
  • Knowledge of cloud-based Site Reliability Engineering practices and public cloud platforms such as AWS, Azure, or Google Cloud.
  • Experience in software development or technology operations focused on Site Reliability Engineering.
  • Experience with Linux/Unix systems, object-oriented programming languages such as Java, scripting languages such as Python and Bash, and cloud platforms such as AWS, Azure, or GCP.
  • Advanced certification in Site Reliability Engineering or a related area is preferred.

Benefits

  • Competitive base salaries and bonus incentives.
  • Financial well-being and retirement support.
  • Medical, dental, vision, life insurance, and disability benefits, depending on location.
  • Flexible hybrid, onsite, or virtual working arrangements depending on the role and business need.
  • Paid parental leave depending on location.
  • Access to onsite wellness centers staffed with nurses and doctors, depending on location.
  • Confidential counseling support through the Healthy Minds program.
  • Career development and training opportunities.

Tech Stack

AWSAzureBashDockerElasticsearchGoogle CloudGoogle Cloud PlatformGrafanaJavaKubernetesLinuxPrometheusPythonSplunk

Categories

Site Reliability
American Express

About American Express

10,000+ employees

American Express builds a global payments network and issues consumer, small-business, and corporate cards, plus merchant acquiring and travel services. Revenue comes from card fees, interest and lending, discount/merchant fees, and network services. Founded in 1850 and headquartered in New York City, it operates the Amex acceptance network worldwide and offers co-branded cards and membership rewards across millions of cardmembers and merchants; ticker NYSE: AXP.

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