Apple

Junior Application Support & Site Reliability Engineer - Sales Engineering,IS&T

Apple
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15 hours ago
Bengaluru, IndiaEntry Level

Responsibilities

  • Keep mission-critical applications reliable across multiple environments.
  • Triage production incidents and debug application, database, core system, and performance issues through root cause and permanent remediation.
  • Partner with development, QA, database, and infrastructure teams to resolve large-scale production disruptions.
  • Eliminate operational toil through automation and manage platform health using observability and GenAI technologies.
  • Support incident management and standard change and configuration management processes.

Requirements

  • 1–2 years of combined experience in Application Production Support, DevOps, Systems Engineering, or Site Reliability Engineering.
  • Solid understanding of Linux/Unix internals, including filesystems, process management, networking, permissions, and systemd, plus core system engineering concepts.
  • Programming and debugging exposure in Java and Python and familiarity with Maven and Gradle.
  • Strong debugging and querying skills with PostgreSQL, Oracle DB, and MySQL.
  • Hands-on exposure to Splunk, Grafana, Prometheus, or Dynatrace, along with incident management and CI/CD fundamentals.
  • Exposure to GenAI solutions, AI models, and AI-assisted developer or support workflows.
  • Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, Information Technology, or a related field.
  • Preferred qualifications include AI-assisted operations, Docker, Kubernetes, AWS, GCP, Azure, Ansible, and Terraform experience.

Tech Stack

AnsibleAWSAzureDockerGitHub ActionsGoogle Cloud PlatformGradleGrafanaJavaJenkinsKubernetesLinuxMavenMySQLOracle DatabasePostgreSQLPrometheusPythonSplunkTerraform

Categories

Site Reliability
Apple

About Apple

10,000+ employees

Apple designs and sells consumer electronics, software, and services for consumers and professionals worldwide, including iPhone, Mac, iPad, Apple Watch, and AirPods, plus platforms like iOS/macOS and services such as the App Store, iCloud, Music, and TV+. Its business combines device sales with services and subscriptions and in-house silicon design. Founded in 1976, Apple is headquartered in Cupertino, California, and trades on NASDAQ as AAPL.

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