Base Salary
$86k - $223k/yr
Responsibilities
- Move AI agents from prototypes into production with appropriate reliability, support, security, and Responsible AI standards.
- Build agents for new systems and maintain them through ongoing governance and support.
- Scale agents to broader user groups while owning bug fixes, features, and daily reliability.
- Implement evaluation and monitoring for agent quality, cost, usage, and early problem detection.
- Create reusable patterns and starter templates for consistent production-ready agent development.
- Integrate agents with enterprise systems and workflows in partnership with data engineering, marketing engineering, and Responsible AI teams.
- Track changes in agent models and tools and apply useful developments to the team.
Requirements
- Bachelor’s degree in business, marketing, communications, finance, engineering, or a related field plus 2 or more years of marketing operations, program management, project management, or related experience, or equivalent experience.
- Demonstrated experience taking AI, LLM, or agent-based solutions from prototype into production and owning them after launch.
- Production-grade programming experience, such as Python, and fluency with a major cloud platform, preferably Azure.
- Hands-on experience with agent orchestration, tool or function calling, RAG, prompt and context engineering, and evaluation.
- Experience with Azure AI Foundry, Copilot Studio, M365 Copilot agents, and/or Model Context Protocol.
- Experience building evaluation harnesses and production observability or tracing for LLM systems.
- Experience with AI safety, guardrails, Responsible AI, enterprise integrations, authentication/SSO, data pipelines, compliance, and data residency.
- Background in marketing, creative, or content-production environments and evidence of shipped agents, integration complexity, and user adoption.
Benefits
- The position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until filled.
- Certain roles may be eligible for benefits and other compensation; additional benefits and pay information is available through Microsoft’s corporate pay information page.
Categories
About Microsoft
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.