11 days ago
Bengaluru, IndiaStaff+
Responsibilities
- Design end-to-end AIOps architecture for telecom RAN, Core, and transport networks.
- Define observability strategies across logs, metrics, traces, and events.
- Build and configure correlation engines, ML models, and automation workflows for fault detection, RCA, and predictive maintenance.
- Design closed-loop, self-healing remediation workflows for autonomous network operations.
- Implement alarm and event collection, deduplication, enrichment, correlation, and suppression across multi-vendor networks.
- Integrate AIOps and correlation platforms with ITSM, EMS/NMS, OSS, inventory, and CMDB systems.
- Automate ticket creation, enrichment, assignment, and routing from alarm events.
- Support production operations through correlation tuning, ML retraining, and RCA accuracy improvements.
- Define and report AIOps KPIs including MTTD, MTTR, noise reduction, and automation coverage.
- Contribute to AIOps presales and proof-of-concept delivery.
Requirements
- 10 to 20 years of experience in relevant AIOps, telecom operations, network operations, or engineering architecture work.
- Experience designing AIOps or network AIOps solutions for telecom RAN and Core domains.
- Experience with observability, event correlation, anomaly detection, predictive analytics, and intelligent operations.
- Experience with ITSM integration, alarm and event management, automated remediation, and self-healing operations.
- Experience with platforms and tools such as Splunk ITSI, Dynatrace, Datadog, Moogsoft, BigPanda, ScienceLogic SL1, ServiceNow AIOps, Netcool, BMC Helix, and Ansible.
- Experience integrating systems through APIs and streaming interfaces and working with NOC and L1-L3 teams.
- Experience contributing to presales or proof-of-concept delivery is required or relevant to the role.
Tech Stack
AnsibleDatadog
Categories
About Capgemini
Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.