Senior (DevOps) Machine Learning Engineer - Federal
ServiceNow7 hours ago
Base Salary
$161k - $274k/yr
Responsibilities
- Build cloud-based AI/ML solutions that power intelligent enterprise services.
- Design, implement, test, and deliver high-quality software using efficient algorithms and modular object-oriented design.
- Deploy, scale, and operate production services in Kubernetes environments using Helm-based deployments.
- Own service observability, including metrics, logs, tracing, and customer-impact alerts.
- Debug and resolve production incidents, participate in on-call, perform root-cause analysis, and operate against defined service level objectives.
- Collaborate with developers, product managers, quality engineers, product owners, and customers.
Requirements
- Expertise in Go or Python, design patterns, and time- and space-efficient algorithms.
- Experience building new products using challenging algorithms.
- Expertise in efficient, object-oriented, modularized, high-quality software.
- Knowledge of core AI/ML techniques and algorithms.
- Knowledge of unit testing, profiling, and code tuning.
- Experience deploying and operating services in production Kubernetes environments, including Helm-based deployments and repeatable release pipelines.
- Preferred: experience with AI coding assistants such as GitHub Copilot or Cursor, AI-assisted debugging and trace analysis, and data privacy considerations for prompts.
Benefits
- Base pay of $161,300 - $274,200, plus equity when applicable, variable/incentive compensation, and benefits.
- Health plans including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- Flexible, remote, or required-in-office work personas may apply depending on the role and location.
- Regular employee position in the AMS - North America and Canada region with a flexible work persona.
Tech Stack
Categories
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.