
Senior DevOps Engineer (Kubernetes) - Federal
ServiceNow18 days ago
Base Salary
$161k - $274k/yr
Responsibilities
- Build cloud-based AI/ML solutions for intelligent enterprise services.
- Deploy, scale, and operate services in production Kubernetes environments using Helm-based deployments.
- Develop repeatable and safely reversible release pipelines.
- Own observability through metrics, logs, tracing, and customer-impact-focused alerts.
- Debug and resolve production incidents, participate in on-call, perform root-cause analysis, and operate against defined service level objectives.
- Collaborate with developers, product managers, quality engineers, and product owners to design, implement, test, and deliver high-quality software.
Requirements
- Expertise in Go or Python, design patterns, and time- and space-efficient algorithms.
- Experience building new products that use challenging algorithms.
- Expertise in efficient, object-oriented, modularized, and quality software development.
- Knowledge of core AI/ML techniques and algorithms.
- Knowledge of unit testing, profiling, and code tuning.
- Experience deploying and operating production services in Kubernetes, including Helm-based deployments, observability, incident response, and on-call operations.
Benefits
- Base pay of $161,300 - $274,200, plus equity when applicable, variable/incentive compensation, and benefits.
- Health plans including flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- Flexible work persona within ServiceNow’s distributed work model.
- Regular employee position in North America and Canada.
Tech Stack
Categories
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.