Senior (DevOps) Machine Learning Engineer
ServiceNow8 hours ago
Base Salary
$161k - $274k/yr
Responsibilities
- Build cloud-based AI/ML solutions for intelligent enterprise services.
- Design, implement, test, and deliver high-quality software while owning code throughout its lifecycle.
- Collaborate with developers, product managers, product owners, and quality engineers to understand requirements and deliver products.
- Deploy, scale, and operate services in production Kubernetes environments using Helm-based deployments and repeatable CI/CD pipelines.
- Own observability through metrics, logs, tracing, and customer-impact-focused alerts.
- Independently debug and resolve production incidents, participate in on-call, conduct root-cause analysis, and operate against defined service level objectives.
Requirements
- Expertise in Go or Python, design patterns, and time- and space-efficient algorithms.
- Experience building new products using challenging algorithms.
- Expertise writing efficient, object-oriented, modularized, and quality software.
- Knowledge of core AI/ML techniques and algorithms.
- Knowledge of unit testing, profiling, and code tuning.
- Desired: experience with GitHub Copilot or Cursor, AI-assisted debugging and trace analysis, and data privacy rules for prompt content.
Benefits
- Base pay of $161,300–$274,200, plus equity when applicable and variable/incentive compensation.
- Health plans including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- Flexible work persona options, including flexible, remote, or required-in-office arrangements depending on the role and location.
- Regular employee position in the AMS - North America and Canada region.
Tech Stack
Categories
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.