Member of Technical Staff, Applied AI
Finch Legal14 hours ago
Base Salary
$180k - $280k/yr
Responsibilities
- Build production-grade voice, browser, document, and workflow agents for personal-injury case workflows.
- Design agent systems with context construction, tools, memory, permissions, structured outputs, failure recovery, and human handoffs.
- Create evaluation benchmarks from real cases and operator feedback to improve agent quality and task completion.
- Optimize agents through model selection, routing, context engineering, prompting, tool design, and observability.
- Make agents dependable across calls, documents, communications, and third-party portals.
- Evaluate and rapidly ship agentic AI advances that improve quality, speed, or cost.
- Own critical features end-to-end and collaborate with strategy and operations, product, design, and legal teams.
Requirements
- At least 2 years of experience building reliable, secure production software and owning systems across the stack.
- Experience shipping AI-powered products or agents beyond the prototype stage.
- Experience designing practical evaluations to understand agent behavior, compare approaches, and improve task completion.
- Proficiency in Python and comfort with React, LLM APIs, and agent frameworks.
- Strong agent-design judgment involving context, model selection, tool boundaries, structured outputs, failure recovery, and human handoffs.
- Ability to turn ambiguous real-world workflows into simple, dependable systems.
- Experience with Pydantic AI or another production agent framework is a plus.
- Experience with voice agents, browser agents, long-running workflow agents, evaluation systems, agent observability, model routing, or human-in-the-loop review tools is a plus.
- Familiarity with legal technology, healthcare workflows, document processing, or other operationally complex domains is a plus.
Benefits
- Work from the NYC office four days per week; this is not a remote-first role.
- High ownership and freedom to shape product solutions.
- Direct impact on real personal-injury cases and close collaboration with users.
- Opportunity to work on applied AI and experiment with agentic systems.
- Interview process generally includes an introductory conversation, technical interview, and onsite visit.
Categories
About Finch Legal
Finch Legal builds software that automates administrative work for consumer-law practices and helps firms deliver client-first service, starting with personal injury. It sells B2B to law firms and partners closely with them on go-to-market and operational systems. The company is privately held and focuses on infrastructure that improves access to counsel by streamlining firm workflows and revenue operations.