1 day ago
Base Salary
$82k - $193k/yr
Responsibilities
- Lead development of complex Conversational AI and CX applications, transforming prototypes into production-grade agentic workflows.
- Architect and code conversational flows integrating Google's Conversational AI products with APIs, legacy data silos, enterprise infrastructure, and security perimeters.
- Build evaluation pipelines and observability frameworks to optimize agent reasoning loops, tool selection, latency, security, and networking.
- Debug agent logic and trace conversation IDs across microservices to identify and resolve real-time failures.
- Connect agents to enterprise knowledge bases and optimize RAG chunking to reduce hallucinations.
- Lead technical delivery for Conversational AI pilots and customer-facing implementations, including troubleshooting live high-traffic systems.
- Identify repeatable field patterns and convert technical friction points into reusable modules or product feature requests.
- Collaborate with customer engineering teams to establish development best practices and long-term adoption.
Requirements
- Bachelor's degree in engineering, computer science, or a related field, or equivalent practical experience.
- At least five years of software development experience using Python or similar coding languages.
- Experience architecting AI systems on cloud platforms such as GCP.
- Experience deploying resources with Terraform or similar infrastructure automation tools.
- Experience building full-stack applications that interact with enterprise IT infrastructure and developing external customer projects.
- Preferred advanced education includes a master's or PhD in AI, computer science, or a related technical field.
- Preferred experience includes implementing multi-agent systems with frameworks such as ReAct and self-reflection.
- Preferred experience includes debugging agent logic, optimizing tool selection, tracing conversation IDs across microservices, connecting agents to enterprise knowledge bases, optimizing RAG chunking, and troubleshooting live high-traffic systems.
Benefits
- Hybrid work arrangement in Chicago, Atlanta, Nashville, Dallas, or New York.
- High-travel role involving customer-site delivery.
- Paid time off, including vacation, company holidays, personal days, and sick leave.
- Medical, dental, and vision coverage, or provincial healthcare coordination in Canada.
- Retirement savings plans such as 401(k) in the U.S. or RRSP in Canada.
- Life and disability insurance.
- Employee assistance programs and other benefits based on local policy and eligibility.
- Comprehensive benefits package for regular, full-time employees.
Categories
Forward Deployed
About Capgemini
Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.