Base Salary
$141k - $227k/yr
Responsibilities
- Design, deploy, maintain, troubleshoot, and optimize enterprise Nutanix AHV clusters, Prism Central, VM templates, networking, security, and disaster recovery configurations.
- Architect and operate highly available multi-cloud infrastructure across AWS, GCP, and Nutanix using multi-region, multi-account, governance, and hybrid-connectivity strategies.
- Develop infrastructure-as-code and automation using Python, PowerShell, Bash, Terraform, CloudFormation, CDK, SDKs, and cloud CLIs.
- Manage AWS and GCP identity, logging, load balancing, container platforms, backup, replication, failover, and cost-optimization capabilities.
- Administer Windows Server and Unix/Linux systems, including hardening, patch management, and security compliance.
- Manage GitHub organization settings, access controls, repositories, and GitHub Actions workflow health.
- Configure Splunk forwarders and cloud and on-premises data-ingestion integrations.
- Act as the final escalation point for critical incidents and lead advanced L3 diagnostics, log analysis, health checks, and vendor escalations.
Requirements
- 8–12+ years of infrastructure experience, including 8+ years with Nutanix HCI and enterprise AWS/GCP environments.
- Expertise in Python, PowerShell, Bash, Terraform or CloudFormation, and Kubernetes including EKS/GKE.
- Experience managing enterprise-scale environments, hybrid-cloud migrations, disaster recovery, and L3 critical incident management.
- Strong knowledge of TCP/IP, VLANs, routing, VPNs, security hardening, compliance frameworks, and ITIL.
- Strong analytical, troubleshooting, communication, documentation, and stakeholder-management skills.
- Availability for on-call rotations and a customer-service-oriented approach.
- Bachelor’s or master’s degree in computer science or IT.
- Nutanix NCP/NCAP, AWS Solutions Architect Professional, AWS DevOps Professional, GCP Professional Cloud Architect, or Terraform certifications are preferred.
- Applicants must be authorized to work for Juul Labs in the United States.
Benefits
- Equity and performance bonuses are offered.
- Cell phone subsidy, commuter benefits, and discounts on JUUL products are provided.
- Medical, dental, vision, disability, and life insurance are available, along with family support, wellness, legal, and employee assistance programs.
- 401(k) plan with company matching is provided.
- Biannual discretionary performance bonuses are available.
- The role is remote and requires authorization to work in the United States.
- On-call rotations are required.
Tech Stack
Categories
About Juul Labs
Juul Labs is a thriving team of scientists, engineers, designers and professionals who are committed to offering adult smokers alternatives to combustible cigarettes, while combating underage use of our products. JUUL products are designed to transition adult smokers from combustible cigarettes by providing a competitive nicotine experience. Product Juul Labs’ technology was developed in support of our mission. The JUUL product consists of two main components: e-liquid and the JUUL device. JUUL e-liquid aims to provide a nicotine experience similar to combustible cigarette use. The JUUL device is built to deliver this e-liquid as a vapor while maintaining a low temperature regulation system designed to minimize combustion. Revolutionary thinking Adam Bowen and James Monsees co-founded Juul Labs when they applied their background in product design to the challenge of finding a true alternative to smoking combustible cigarettes. As smokers for many years, they could find no acceptable alternative. Adam and James recognized an opportunity to apply industrial design to the tobacco industry. The result was the JUUL product. Our commitment We understand that trust in our company and category has eroded with our stakeholders and it is our responsibility to earn back that trust through our actions. To earn a license to operate in society, we are putting stakeholder trust at the center of what we do and make choices that are informed by the views of our stakeholders, including and especially our regulators. Our intent Our customer base is the world’s one billion adult smokers. We do not want any non-nicotine users, especially those underage, to try our products as they exist only to transition the world’s one billion adult smokers away from combustible cigarettes. We believe smokers should first and foremost quit. But for those who cannot or will not quit, access to alternatives to combustible cigarettes and accurate information about those alternatives is critical.