Configuration Consultant - RTSM
Veeva Systems2 months ago
Kansas City, MO, USAMid Level
H1B sponsor
Base Salary
$80k - $130k/yr
Responsibilities
- Collaborate with cross-functional teams and customers to understand RTSM requirements.
- Configure RTSM projects based on customer requirements.
- Lead customer design review meetings.
- Provide RTSM expertise and guidance during design.
- Manage and configure data integration solutions.
- Facilitate and troubleshoot issues involved in complex systems and projects.
Requirements
- A two-year degree or equivalent experience is required.
- At least two years of customer service or other client relationship experience is required.
- Proficiency with business software, including MS Office and text editing software, is required.
- Strong attention to detail is required.
- Preferred qualifications include at least one year of RTSM/IRT experience, at least one year in the life sciences industry, and experience with Veeva Vault.
Benefits
- Work Anywhere flexibility to work from home or in the office.
- Medical, dental, vision, and basic life insurance.
- Flexible PTO and company-paid holidays.
- Retirement programs.
- 1% charitable giving program.
- Full-time, exempt position with generally Monday-Friday, 9:00 AM-5:00 PM hours dependent on customer needs and deliverables.
Categories
Solutions Engineering
About Veeva Systems
Veeva Systems builds cloud software and data products for life sciences, including Veeva CRM and the Veeva Vault suite for clinical, regulatory, and quality operations. It sells subscriptions and services to biopharma and related companies to manage R&D, compliance, and commercial workflows. Founded in 2007 and headquartered in Pleasanton, California, Veeva is publicly traded on the NYSE and has operated as a Public Benefit Corporation since 2021.