3 days ago
Montpelier, VT, USA +56 moreMid Level
Base Salary
$77k - $202k/yr
Responsibilities
- Lead field service operations technology workstreams across assessment, implementation, and support activities.
- Analyze client operational needs and translate them into practical technology solutions for field service environments.
- Manage deliverables using DevOps methods, project planning tools, and release coordination practices.
- Support technology integration across SAP, Salesforce, Maximo, ESRI, SEW, and IFS.
- Develop deployment plans, technical documentation, and issue-tracking processes.
- Interpret operational data and feedback to recommend improvements to service delivery and resource planning.
- Guide junior team members through task review, problem solving, and day-to-day client engagement execution.
- Build client relationships by anticipating needs, addressing risks, and adapting to shifting priorities.
Requirements
- Bachelor's degree required.
- At least 3 years of experience required.
- Master's or Master of Business Administration degree preferred.
- Field service technology implementation experience preferred.
- Experience utilizing DevOps tools, methods, and release practices preferred.
- Ability to interpret data and provide operational recommendations.
- Critical-thinking ability in complex client situations.
- Experience mentoring junior team members through changing priorities.
Benefits
- Annual discretionary bonus eligibility.
- Medical, dental, vision, 401k, holiday pay, vacation, and personal and family sick leave benefits.
- Travel requirements of up to 60%.
Categories
Solutions Engineering
About PwC
PwC is a global network of professional services firms providing assurance, tax, and advisory work for businesses and public-sector clients. It sells project-based and managed consulting, audit, and deals services, and implements and integrates business applications. Formed in 1998 by the merger of Price Waterhouse and Coopers & Lybrand, it is headquartered in London and is one of the Big Four accounting firms.