2 months ago
Ottawa, CanadaStaff+
Base Salary
$217k - $310k/yr
Responsibilities
- Lead high-priority customer technical engagements focused on container and AI journeys and developer workflows.
- Gather customer technical and business goals and create and manage engagement plans across existing and new Docker offerings.
- Oversee rapid prototyping design-partner engagements with Docker engineering and customer teams.
- Create, manage, and deliver custom demos and content aligned with customer use cases.
- Deliver technical enablement and best-practices content to audiences ranging from developers to C-level stakeholders.
- Serve as a regional or area-of-responsibility thought leader for Docker’s field organization.
- Gather field feedback and coordinate with the Field CTO and Solutions Architects to prioritize requests for product and engineering teams.
- Work with product and engineering teams on workflow and feature alignment based on customer use cases and revenue impact.
- Act as customer zero for new Docker product and engineering functionality.
- Support internal and customer technical enablement, including sales enablement for new products and services.
- Educate clients about Docker’s product roadmap and provide product training for users.
Requirements
- Proven experience as a Sales Engineer, Solutions Engineer, or Solution Architect in complex enterprise environments.
- Experience managing customer relationships at both technical and business levels.
- Experience presenting solutions and demonstrations to small and large audiences, virtually and in person.
- Experience working with technical support, product, and engineering teams to improve documentation, enablement, product features, and customer experience.
- Experience developing application code and understanding developers’ day-to-day challenges.
- Ability to solve technical problems and translate customer experience into actionable engineering feedback.
- Experience developing customer collateral and best-practice adoption materials.
- Solid understanding of AWS, Azure, GCP, containers, DevOps, and modern application architectures.
- Experience with Docker, container ecosystems, or adjacent technologies is strongly preferred.
- Development, agentic AI development, software development lifecycle, and/or software supply chain security experience is strongly preferred.
- Fluency in English is required.
- Willingness to travel up to 50% domestically and internationally.
- Docker does not offer visa sponsorship for this role.
Benefits
- Remote-first culture with offices in Seattle and Paris
- Freedom and flexibility to work around your life
- Quarterly Whaleness Days and an end-of-year Whaleness break
- Home office setup
- 16 weeks of paid parental leave after six months of employment
- Technology stipend equivalent to $100 USD net per month
- PTO plan
- Training stipend for conferences, courses, and classes
- Equity participation
- Medical benefits, retirement, and holidays varying by country
- The role may require up to 50% domestic and international travel
Tech Stack
Categories
Solutions Engineering
About Docker
Docker builds developer tools for building, sharing, and running containerized applications, including Docker Desktop, Docker Hub, Docker Scout, and the open-source Docker Engine. It monetizes through paid subscriptions for individuals, teams, and enterprises, along with security offerings such as Docker Hardened Images. Founded in 2013 and headquartered in San Francisco, the company serves over 20 million monthly users and supports more than 20 billion container image pulls.