16 hours ago
Manila, Philippines or Taguig City, PhilippinesEntry Level / Mid Level
Responsibilities
- Support Salesforce implementation tasks across client projects and application workstreams.
- Configure Salesforce Sales Cloud features and platform settings based on business requirements.
- Gather functional requirements and document process flows, user stories, and configuration needs.
- Assist with application testing, defect tracking, and release readiness activities.
- Prepare training materials and user support resources for Salesforce capabilities.
- Troubleshoot system issues and escalate technical items to senior team members.
- Research Salesforce functionality, integration options, and automation tools to support solution design.
- Contribute to process improvements that streamline CRM operations and user adoption.
Requirements
- Bachelor’s degree required.
- 1 to 3 years of experience required.
- Oral and written proficiency in English required.
- Computer and Information Science or Management Information Systems is preferred.
- Salesforce Certified Administrator or another relevant Salesforce certification is preferred, including Business Analyst, Advanced Administrator, Platform App Builder, or Salesforce Cloud certifications.
- Salesforce Sales Cloud or Service Cloud configuration experience in client projects is preferred.
- Experience applying Apex, Lightning, or Flow to support Salesforce solutions is preferred.
- Experience gathering requirements and translating them into technical tasks is preferred.
- Ability to collaborate across teams, learn, adapt, and deliver quality work.
Categories
Solutions Engineering
About PwC
PwC is a global network of professional services firms providing assurance, tax, and advisory work for businesses and public-sector clients. It sells project-based and managed consulting, audit, and deals services, and implements and integrates business applications. Formed in 1998 by the merger of Price Waterhouse and Coopers & Lybrand, it is headquartered in London and is one of the Big Four accounting firms.