Base Salary
$86k - $223k/yr
Responsibilities
- Take AI agents from prototype through production while meeting reliability, support, security, and Responsible AI standards.
- Build, maintain, govern, and support production agents for new enterprise systems.
- Scale agents to broader user groups and own bug fixes, features, and daily reliability.
- Create evaluations and monitoring for agent quality, cost, usage, and failure detection.
- Develop reusable patterns and starter templates for production-ready agent development.
- Integrate agents with enterprise systems and workflows in partnership with data engineering, marketing engineering, and Responsible AI teams.
- Track changes in agent models and tools and apply useful developments to the team.
Requirements
- Bachelor’s degree in business, marketing, communications, finance, engineering, or a related field plus 2+ years of marketing operations, program management, project management, or related experience, or equivalent experience.
- Demonstrated experience moving AI, LLM, or agent-based solutions from prototype to production and owning them in production.
- Production programming experience such as Python and fluency with a major cloud platform, preferably Azure.
- Hands-on experience with agent orchestration, tool or function calling, retrieval-augmented generation, prompt or context engineering, and evaluation.
- Experience with Azure AI Foundry, Copilot Studio, M365 Copilot agents, and/or Model Context Protocol.
- Experience building evaluation harnesses and production observability or tracing for LLM systems.
- Experience with AI safety, guardrails, and Responsible AI in production.
- Experience integrating AI with enterprise authentication or SSO, data pipelines, compliance, and data-residency requirements.
- Background in marketing, creative, or content-production environments, with evidence of agents shipped and users relying on them.
Benefits
- The role may be eligible for benefits and other compensation.
- Applications are accepted on an ongoing basis until the position is filled.
Categories
About Microsoft
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.