Forward Deployed Engineer
Automattic Careers11 days ago
Base Salary
$180k - $230k/yr
Responsibilities
- Engage directly with large VIP customers to ensure successful adoption and scaling of WordPress VIP solutions.
- Identify and solve complex architectural and technical problems.
- Conduct technical discovery and design sessions, producing architecture recommendations and implementation guidance.
- Maximize customer value from VIP’s platform and integrations.
- Identify professional services opportunities through ongoing technical engagement.
- Define scopes of work for technical expansion projects.
- Maintain a living technical knowledge base of customer architectures and deployments.
- Contribute to team-wide tooling and process improvements.
Requirements
- 5+ years of hands-on experience in web or application engineering, particularly in PHP and/or JavaScript.
- Strong familiarity with WordPress at scale, including architectures, REST APIs, and performance optimization.
- Experience working directly with large customers in technical consulting or professional services.
- Proven ability to diagnose and resolve complex technical issues in high-traffic environments.
- Excellent communication and stakeholder management skills.
- Commercial mindset to identify opportunities for value expansion.
Benefits
- Fully remote work environment with an open vacation policy.
- Competitive salary range of $180,000-$230,000 USD.
- Access to a comprehensive benefits package.
Tech Stack
GitHub ActionsJavaScriptPHPWordPress