5 hours ago
Bengaluru, IndiaMid Level
Responsibilities
- Build and ship scalable backend services, APIs, customer-facing interfaces, and AI-powered features end to end.
- Design prompts, evaluate LLM workflows, and improve the reliability of AI systems in production.
- Build integrations with CRM systems, scheduling platforms, and third-party communication tools.
- Write comprehensive tests, add monitoring, and own services after deployment.
- Participate in code reviews, technical and architecture discussions, on-call rotation, and incident response.
- Partner with Product, Design, Customer Success, and senior engineers to solve customer problems and deliver features quickly.
Requirements
- At least 2 years of software engineering experience, including at least 1 year in a fast-paced startup or growth-stage environment.
- Strong programming skills in JavaScript/TypeScript and Python, with backend development experience.
- Hands-on experience with AWS or GCP and modern deployment practices.
- Experience building and maintaining RESTful APIs and understanding service-oriented architectures.
- Comfort working with SQL databases at scale.
- Ability to execute quickly, work independently, handle ambiguity, and adapt to changing requirements.
- Curiosity about AI and LLMs; direct AI/ML, LLM, or conversational AI experience is a plus.
- Experience with B2B SaaS, enterprise software, real-time systems, event-driven architectures, Docker, containerization, or orchestration tools is beneficial.
- Open-source contributions or active developer community participation are beneficial.
Benefits
- Hybrid role based in Bengaluru with regular office presence expected.
- Some overlap with US business hours may be required for client coordination and project work.
- Direct impact on thousands of businesses and millions of customer interactions.
- Accelerated learning with cutting-edge AI technology and experienced mentors.
- Clear paths for advancement as the company and team scale.
- Fast-moving, collaborative culture focused on speed, iteration, and impact.
Categories
About Avoca
Avoca builds an AI-driven front office for service businesses, with conversational agents that answer inbound calls, qualify leads, and book jobs. The company sells its call-center platform to home-service operators across HVAC, plumbing, electrical, roofing, pest control, and automotive. Founded in 2022 and headquartered in New York, Avoca is YC-backed and is used by 800+ operators.