about 2 hours ago
Washington, DC, USAMid Level / Senior
H1B Sponsor
Responsibilities
- Provide innovative consulting services to Okta customers post-sales.
- Gather, analyze, and document post-sales requirements.
- Communicate effectively with customers and partners at appropriate technical levels.
- Deliver high-quality design and deployment solutions for customer satisfaction.
- Manage project scope, schedule, status, and documentation.
- Mentor and train customers on the Okta service.
- Act as a liaison between customers and product management.
- Collaborate with other Okta teams to address escalated issues.
- Perform hands-on technical design, configuration, and troubleshooting.
- Shape Okta’s growth by designing new offerings and improving customer satisfaction.
- Apply knowledge of identity federation technologies and cloud architectures.
- Ensure quality and time management processes are followed by the team.
Requirements
- 5-7 years of experience as a technical consultant delivering solutions to external customers.
- Experience with identity federation technologies and access control models.
- Software development experience in languages such as Java, Ruby, .Net, or PHP.
- Knowledge of enterprise web technologies and security infrastructures.
- Experience with JavaScript and major JavaScript MVC frameworks.
- Ability to work independently and manage multiple customer engagements.
- Superb communication skills for technical and non-technical audiences.
- Must have active Top Secret Clearance and be available to work onsite in Northern Virginia.