Responsibilities
- Set architecture direction and reliability standards for IAM systems while serving as the senior technical voice for IAM reliability.
- Define and maintain SLOs, SLIs, and error budgets and use them to drive prioritization and continuous reliability improvement.
- Design, implement, and operate highly available IAM infrastructure and services across multi-region, hybrid-cloud environments.
- Write and review production-quality services, APIs, automation frameworks, and internal tools.
- Build self-service platforms, reusable modules, and golden-path automation for application teams.
- Implement Infrastructure as Code, GitOps, CI/CD, release engineering, and workload automation to reduce manual operational work.
- Lead incident response, root cause analysis, blameless postmortems, and long-term remediation for high-severity IAM incidents.
- Build and improve observability, monitoring, alerting, failover, backup validation, chaos engineering, and disaster recovery capabilities.
- Partner with security, infrastructure, application, and compliance teams on enterprise resilience and business continuity strategy.
- Mentor and coach engineers on reliability, automation, and software engineering practices.
Requirements
- 5+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering with staff- or senior-level technical leadership.
- Proficiency in at least one modern programming language such as Python, Go, or Java, with the ability to build production-quality services and tooling.
- Experience designing and operating highly available, fault-tolerant, scalable production systems in hybrid and multi-cloud environments.
- Experience owning CI/CD pipelines and release engineering practices using tools such as Jenkins, GitLab CI, or GitHub Actions.
- Track record of building self-service tooling, reusable modules, or golden-path automation for engineering teams.
- Production experience with Docker and Kubernetes.
- Deep experience with monitoring, alerting, and observability platforms such as Prometheus, Grafana, Dynatrace, ELK, Splunk, or SIEM tools.
- Proven ability to lead high-severity incident response, root cause analysis, and postmortem processes.
- Experience with disaster recovery, failover strategies, resilience testing, chaos engineering, and tabletop exercises.
- Understanding of AWS, Azure, and hybrid environments supporting production workloads at scale.
- Experience with IAM platforms or security-focused systems such as Microsoft Entra, Okta, Idira, SailPoint, Ping, or HashiCorp Vault is preferred.
- Experience with Terraform, Ansible, Puppet, Python, PowerShell, or Bash is preferred.
- Familiarity with OAuth2, OIDC, SAML, LDAP, and SCIM, plus enterprise security architecture and compliance frameworks, is preferred.
- Exposure to AIOps or ML-based anomaly detection is preferred.
- Strong collaboration and communication skills, including the ability to influence technical direction without direct authority.
Benefits
- Comprehensive total rewards program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Development support through coaching and management opportunities.
- Opportunity to make a difference and create lasting impact.
- Dynamic, collaborative, progressive, and high-performing team environment.
- World-class training program in financial services.
- Full-time regular salaried role based in Toronto, Canada, with 37.5 work hours per week.
- Applications are accepted until September 8, 2026.
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About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact. http://rbc.com/legalstuff. La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social. https://www.rbc.com/conditions-dutilisation/