Responsibilities
- Design, build, and maintain Heidi’s deterministic automation engine for EHRs without native integrations.
- Build UI-automation flows across web and desktop systems using accessibility-tree mapping, templated field entry, and structured write-back.
- Implement patient-matching and validation logic to ensure data reaches the correct patient record.
- Prototype with AI-assisted tools and harden successful approaches into production-grade code.
- Embed with health systems and IT teams during live deployments to map workflows and deliver automations quickly.
- Engineer work queues, retries, idempotency, exception handling, instrumentation, and reliability tooling.
- Harden automations against UI drift and edge cases and help determine when to use automation versus native integrations.
- Own documentation and tooling that enable engineers to extend the engine to additional EHRs.
Requirements
- Demonstrated ability to build tools, scripts, or automations that solve real problems for users, with a portfolio, GitHub repository, or demo preferred.
- Production experience with UI automation, such as Playwright, FlaUI, or an RPA platform.
- Python as a primary programming language; C# or TypeScript experience is a bonus.
- Understanding of queues, retries, idempotency, deterministic systems, and explainable exception handling.
- Experience working with brittle, undocumented, or legacy third-party interfaces.
- Working fluency with LLM APIs and AI-assisted development, including shipped projects using these tools.
- Knowledge of data and application security, with particular care for patient data.
- Comfort working directly with customers and field teams during deployments.
- Experience with regulated, high-stakes systems such as payments, banking, or healthcare is preferred but not required.
Benefits
- Equity is provided from day one.
- Comprehensive private medical and dental cover through Bupa, plus mental health, coaching, and wellbeing support through Sonder and a £100/month Healthy Heidi’s stipend.
- Paid parental leave is available for 26 weeks for primary carers and 18 weeks for secondary carers, subject to eligibility.
- Fertility support includes a £7,000 one-off payment, subject to eligibility.
- £700 per year is provided for learning and development.
- A £500 one-off home office budget is provided.
- Recharge days are available after major milestones and busy periods.
- Employees may work from anywhere for up to 4 weeks per year.
- Eligible clinical roles receive 10 days of clinical leave per year.
- The role operates in a hybrid environment with 3 days in the office.
- Employees set their schedules in an outcomes-focused work environment.
Tech Stack
Categories
About Heidi
Heidi is building an AI Care Partner to expand clinical capacity by supporting every stage of care delivery. In addition to its AI scribe, Heidi has introduced Evidence, giving clinicians access to trusted medical research at the point of care, and Comms, enabling healthcare teams to coordinate patient communications. Heidi supports more than 2.7 million patient interactions each week in 110 languages from 190 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund Latitude, Possible Ventures and Archangel. Heidi aligns with leading international healthcare and privacy frameworks, including NHS requirements, GDPR, HIPAA, and the Australian Privacy Principles, and maintains enterprise-grade security certifications including ISO 27001, SOC 2 Type II, Cyber Essentials Plus, and ISO 42001. Learn more at heidihealth.com