
Observability Lead-Sr. Infrastructure Engineer-ON-SITE REQUIRED IN LISTED TRUIST HUBS
Truist Financial Corporation2 months ago
Charlotte, NC, USAStaff+
Responsibilities
- Define and implement enterprise observability strategies covering metrics, logs, traces, telemetry pipelines, event streaming, and developer-enabled observability.
- Design, build, manage, and implement infrastructure technology platforms across cloud, network, database, storage, platform, computing, and middleware domains.
- Develop automation, monitoring, optimization techniques, APIs, integrations, collectors, dashboards, and reusable operational tooling.
- Instrument and troubleshoot application code, identify performance bottlenecks, and guide improvements to reliability and performance.
- Design and support Kafka and event-driven telemetry flows, including producers, consumers, topics, partitions, consumer groups, and consumer-lag analysis.
- Collaborate directly with engineering, SRE, platform teams, software developers, business stakeholders, and external partners as a forward-deployed technical partner.
- Provide technical guidance, training, and direction to infrastructure teams and lower-level technical professionals.
- Lead infrastructure projects and programs, review designs and configurations, and ensure adherence to technology standards, governance, and regulatory requirements.
- Translate customer implementations and field learnings into reusable code assets, platform capabilities, enterprise standards, and strategic recommendations.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field.
- At least 7 years of professional infrastructure engineering experience.
- Advanced knowledge of enterprise cloud, network, database, storage, platform, computing, and middleware technologies.
- Hands-on OpenTelemetry experience, including application instrumentation, collector configuration, semantic conventions, and telemetry pipeline design.
- Experience with observability platforms such as Prometheus, Grafana, Jaeger, Elastic, Splunk, Dynatrace, or Datadog.
- Strong software development experience in one or more of Python, Go, Java, JavaScript/TypeScript, .NET/C#, Bash, or PowerShell.
- Experience designing APIs, automation frameworks, command-line utilities, integrations, collectors, dashboards, or reusable internal tools.
- Strong Kafka or event-streaming experience, including Kafka Connect, event-driven integration, consumer-lag analysis, throughput troubleshooting, and monitoring Kafka-based services.
- Experience with Git-based source control, code review, CI/CD pipelines, automated testing, release practices, secure coding, and developer enablement.
- Strong background in Kubernetes, cloud platforms, containers, microservices, service-oriented architectures, event-driven architectures, and cloud-native application patterns.
- Experience with infrastructure as code or configuration automation tools such as Terraform, Ansible, or Helm.
- Experience defining observability strategies, technical standards, developer enablement patterns, event-streaming observability patterns, and engineering roadmaps.
- Experience in forward-deployed engineering, solutions engineering, developer advocacy, or customer-facing technical leadership.
- Preferred qualifications include a bachelor’s degree and ten or more years of experience, or an equivalent combination of education and work experience.
- Ability to convert customer-specific implementations, code assets, event-streaming patterns, and field learnings into reusable platform capabilities and enterprise standards.
Benefits
- Medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan are available to eligible regular teammates working 20 or more hours per week.
- At least 10 days of vacation, 10 sick days, and paid holidays are provided during the first year, prorated as applicable.
- Depending on position and division, benefits may include a defined benefit pension plan, restricted stock units, and/or deferred compensation plan.
- Regular, non-temporary employment; office-centric schedule requiring five days per week at one of the listed Truist hub locations.
Tech Stack
AnsibleApache KafkaBashC#DatadogGitGoGrafanaHelmJavaJavaScriptKubernetes.NETPowerShellPrometheusPythonSplunkTerraform
Categories
DevOpsForward Deployed
About Truist Financial Corporation
Truist Financial Corporation provides consumer, small‑business, and commercial banking, plus capital markets, payments, mortgage, and wealth management services across the U.S. It earns interest and fee income from deposits, lending, investment banking, and advisory services delivered through Truist Bank and affiliates. The company was formed in 2019 by the merger of BB&T and SunTrust Banks and is headquartered in Charlotte, North Carolina; it is publicly traded on the NYSE (ticker: TFC).