Platform Reliability Engineer

2 months ago

Prague, CzechiaSenior

Responsibilities

Operate and improve monitoring using Prometheus, Grafana, and OpenTelemetry.
Define production metrics, dashboards, monitoring standards, and actionable alerting with appropriate severity, routing, and noise reduction.
Support incident processes from detection through resolution, communication, documentation, post-incident review, and follow-up improvements.
Create and maintain status pages, runbooks, incident documentation, observability guidance, and alerting principles.
Partner with platform and product engineers to adopt reliability tooling and practices.
Automate repetitive tasks and improve developer workflows and infrastructure support.
Own the monitoring and alerting improvement roadmap and align priorities with leadership.
Participate in team ceremonies, technical discussions, incident reviews, and infrastructure initiatives.

Hands-on experience selecting production signals that reflect customer experience.
Experience working with incidents and alerts from detection through resolution and follow-up.
Hands-on experience with Prometheus, Grafana, OpenTelemetry, or similar tools and alert-routing tools such as PagerDuty.
Ability to read and write code, follow services and pipelines across the stack, and collaborate on technical implementation details.
Practical understanding of blame-free, learning-focused post-incident culture.
Ability to write clear, concise guidance that engineering teams adopt.
Motivation to automate repetitive tasks and improve developer workflows.
Preferred: meaningful hands-on application or backend development experience with production systems.
Preferred: experience building and maintaining AWS infrastructure, including EC2, EKS, S3, or CloudFormation, and experience with container technologies.
Preferred: familiarity with CI/CD pipelines or release practices.

Full-time position based in Prague or Brno, with an option to work remotely.
Flexible working hours and no fixed holiday-counting policy as long as work is completed.
Stock options and profit sharing.
Personal growth support, education and training budget, conference tickets, and cross-team work opportunities.
Unlimited Claude access for employees.
Generous hardware budget.
Free office lunches, drinks, snacks, and access to office recreational activities.
Epic team buildings and offsites, free Prague Zoo entry, and a free Multisport card.
Welcoming offices for pets, children, and bikes.

Amazon DynamoDBAWSCypressExpressGitHub ActionsGrafanaHelmKubernetesMongoDBNestJSNext.jsNode.jsPrometheusReactRedisTypeScript

201-500 employees