Base Salary
$104k - $148k/yr
Responsibilities
- Design and implement highly available, scalable infrastructure across AWS, Azure, GCP, and bare-metal environments.
- Write Python or Go code to automate manual work and build self-healing systems.
- Implement and maintain observability with Prometheus, Grafana, and OpenTelemetry, and define SLIs, SLOs, and error budgets.
- Lead incident response as an Incident Commander, develop playbooks, and conduct deep-dive post-incident analyses.
- Partner with engineering and other teams on operability reviews and service maturity.
Requirements
- At least four years of experience managing reliability, scalability, and availability for large-scale production services.
- Deep programming expertise in languages such as Python, Go, or C/C++.
- Strong background in networking protocols, Linux or FreeBSD systems, and distributed architecture.
- Experience with high-stakes incident management and participation in a 24/7 on-call rotation.
- Proficiency with ITIL frameworks, incident data, systematic problem management, and technical operability reviews.
- Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions in the functional domain.
Benefits
- Various health plans, vacation and sick time-off plans, parental leave options, retirement options, education reimbursement, and in-office perks.
- Hybrid work arrangement requiring three days per week in San Jose, California, or Bellevue, Washington.
Categories
About Zscaler
Zscaler (NASDAQ: ZS) is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across 160+ data centers globally, the Zscaler Zero Trust Exchange™ platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity. Stay Connected: LinkedIn: https://www.linkedin.com/company/zscaler Twitter: https://www.twitter.com/zscaler Facebook: https://www.facebook.com/Zscaler/ Instagram: https://www.instagram.com/zscalerinc/