Rakuten

Senior DevOps Engineer (GATD)

Rakuten
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1 day ago
Singapore, SingaporeSenior

Responsibilities

  • Serve as the primary DevOps point of contact for assigned GATD service teams across multiple locations.
  • Design, implement, and maintain CI/CD pipelines and observability platforms for reliable delivery and proactive issue detection.
  • Automate production and non-production operations and manage containerized workloads.
  • Provision and manage public-cloud infrastructure using Infrastructure as Code and execute migrations, upgrades, end-of-life activities, and platform version management.
  • Integrate vulnerability scanning, secret management, and secure configuration practices into pipelines and infrastructure.
  • Own critical incidents from immediate response through root cause analysis and long-term systemic fixes.
  • Evaluate and implement AI-driven tooling and emerging technologies to improve productivity and operational quality.

Requirements

  • At least 5 years of hands-on DevOps experience independently handling high-traffic production systems across server, middleware, database, and application layers.
  • Experience designing and implementing CI/CD pipelines with Jenkins, GitLab CI, GitHub Actions, or equivalent tools; artifact management experience with Nexus or Artifactory is preferred.
  • Hands-on experience with Terraform, Ansible, Chef, Docker, Kubernetes, or equivalent technologies.
  • Experience with public-cloud infrastructure, preferably GCP, including setup, management, migration, and VPC networking.
  • Strong UNIX/Linux system administration skills and networking fundamentals including TCP/IP, tracing, and log analysis.
  • Proficiency in Shell, Python, or equivalent scripting languages for automation and operational tooling.
  • Experience with monitoring, alerting, and observability tools such as Prometheus, Grafana, ELK, or OpenTelemetry.
  • Working knowledge of DevOps security fundamentals including vulnerability scanning, secret management, and secure configuration.
  • Strong communication and collaboration skills across cross-functional, multinational teams; English proficiency is essential.
  • Flexibility to provide emergency on-call support outside business hours.
  • Preferred experience includes hybrid or multi-cloud architecture, Istio, Argo CD, AI-driven DevOps tooling, release or change coordination, and Couchbase, MongoDB, Redis, or MySQL.
  • Knowledge of online advertising or marketing businesses and related technologies is preferred.

Benefits

  • Flexible emergency on-call support timing is required based on business needs, including non-business-hour support for critical issues.
  • Rakuten is an equal-opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief, or age.

Tech Stack

AnsibleArgo CDChefCouchbaseDockerGitHub ActionsGitLab CI/CDGoogle Cloud PlatformGrafanaIstioJenkinsKubernetesLinuxMongoDBMySQLPrometheusPythonRedisTerraform

Categories

Rakuten

About Rakuten

10,000+ employees

Rakuten Group builds e-commerce marketplaces, financial services (credit cards, payments, banking, securities), and digital/communications offerings for consumers and merchants worldwide. It monetizes through transaction fees, financial services income, advertising, and mobile subscriptions; flagship businesses include Rakuten Ichiba, Rakuten Card, and Rakuten Mobile. Founded in 1997 and headquartered in Setagaya, Tokyo, the company is publicly listed on the Tokyo Stock Exchange and operates across many countries and regions.

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