5 days ago
Base Salary
$188k - $270k/yr
Responsibilities
- Own and evolve agentic search architecture combining LLMs and retrieval for complex and ambiguous contract questions.
- Design and run benchmarks, experiments, offline evaluations, regression detection, and structured A/B comparisons to improve search quality.
- Contribute to and influence Ironclad’s company-wide search quality standards.
- Build and use NLP/LLM models and pipelines to transform raw documents into data usable by retrieval systems.
- Define architectural decisions and technical direction for engineers across the AI organization.
- Partner with product, applied science, and engineering leaders, mentor senior engineers, and drive cross-team technical leadership.
Requirements
- 10+ years of experience building production systems, including substantial experience in search, information retrieval, content understanding, or recommendation systems at meaningful scale.
- Deep experience in learned or hybrid retrieval, query understanding/NLU pipelines, or production LLM agent systems, ideally in more than one area.
- Production experience with Elasticsearch or equivalent frameworks such as Solr, Vespa, or OpenSearch, including relevance tuning, embedding search, and reranking.
- Fluency with modern LLM APIs and multi-provider orchestration involving Anthropic, OpenAI, and Google, including token budgets, tool-calling semantics, and prompt-caching trade-offs.
- Experience building evaluation-driven workflows using offline benchmarks, regression detection, and structured A/B comparisons.
- Strong autonomy, ownership, technical leadership, mentoring, and architectural decision-making across teams.
- Preferred experience with post-training algorithms and infrastructure, including SFT and RL.
- Preferred experience with content understanding or information retrieval for structured-document-heavy domains.
- Preferred experience building RAG systems over sources such as Google Docs, PDFs, and DOCX files.
Benefits
- Base salary ranges are $188,000-$235,000 for Staff and $220,000-$270,000 for Senior Staff, excluding equity and other total-rewards components.
- Equity awards, including a new-hire grant and opportunities for additional awards during employment.
- 100% health coverage for employees and 75% dependent coverage, with medical, dental, vision, and buy-up plan options.
- Gender-neutral parental leave, compassionate leave, family-forming support through Maven, and flexible paid time off.
- Monthly wellbeing, hybrid-work, and applicable cell-phone stipends.
- Mental-health support through Modern Health, including therapy, coaching, and digital tools.
- Pre-tax commuter benefits and a Fidelity 401(k) plan with employer match for US employees.
- Regular team events and career growth and development opportunities.
- The position is based at the company’s San Francisco headquarters, with hybrid-work support available.
Tech Stack
Elasticsearch
Categories
About Ironclad
Ironclad provides a SaaS contract lifecycle management platform for legal, sales, procurement, and finance teams, using AI to automate drafting, workflows, and analytics. It sells enterprise subscriptions that centralize contract creation, negotiation, e-signature, and a searchable repository with reporting. The company is privately held and headquartered in San Francisco, with customers including the Associated Press and Rivian.