2 months ago
Jakarta, IndonesiaStaff+
Responsibilities
- Lead and mentor a technical team, provide development guidance, and ensure delivery milestones are met.
- Set technical direction and shape Microsoft CRM solutions with client stakeholders and business decision makers.
- Customize and configure Microsoft Dynamics 365 entities, forms, views, workflows, business rules, and Customer Engagement applications.
- Develop and maintain CRM plugins, custom workflows, backend logic, and integrations using Dynamics SDK and C#.
- Use Bitbucket, GitHub, and Azure DevOps practices for source control, collaboration, code review, CI/CD, and automated deployments.
- Package, version, and deploy CRM solutions across environments.
- Use XRM Toolbox, Power Platform Administration Center, Azure Application Insights, and custom logging for administration, monitoring, troubleshooting, and productivity.
- Deliver technical training and resolve complex Power Apps issues and architectural challenges.
Requirements
- 10+ years of experience with Microsoft Dynamics 365 CRM/Customer Engagement and Power Platform.
- Experience with Power BI, Power Apps, Power Automate, Dataverse, Model-driven and Canvas apps, and Power Platform administration.
- Experience designing, customizing, troubleshooting, and optimizing Dynamics 365 Sales, Customer Service, Marketing, and other Customer Engagement applications.
- Experience with Dynamics SDK development, including C# plugins, custom workflows, UI, business logic, and backend code.
- Knowledge of enterprise integrations between Dynamics and third-party systems, including integration mechanisms, patterns, and technologies.
- Strong experience with Dynamics 365 Online implementation, administration, monitoring, troubleshooting, governance, security concepts, and solution deployment.
- Experience in client-facing roles, including workshops, solutioning, stakeholder engagement, and technical training.
- Ability to engage technical stakeholders and business decision makers and resolve complex architectural and Power Apps challenges.
- Familiarity with Copilot Studio, Azure Application Insights, Power Platform Administration Center, and ALM and deployment practices.
Benefits
- Opportunity to work for Microsoft’s number-one partner with a focus on personal development and training in technology and consulting skills.
Tech Stack
C#
Categories
Solutions Engineering
About Avanade
Avanade is the world’s leading expert on Microsoft. Trusted by over 7,000 clients worldwide, we deliver AI-driven solutions that unlock the full potential of people and technology, optimize operations, foster innovation and drive growth. As Microsoft’s Global SI Partner we combine global scale with local expertise in AI, cloud, data analytics, cybersecurity, and ERP to design solutions that prioritize people and drive meaningful impact. We champion diversity, inclusion, and sustainability, ensuring our work benefits society and business.