Senior Principal Solution Architect, Security and Risk
ServiceNow2 days ago
Base Salary
$173k - $303k/yr
Responsibilities
- Lead pre-sales activities including presentations, solutioning and scoping workshops, SOW development, scope definition, and engagement sizing.
- Connect Security and Risk workflow applications to customer technology landscapes and advise on governance practices.
- Engage CXOs and senior leaders on implementation roadmaps and change management.
- Lead delivery teams as practice director for marquee Security and Risk accounts, providing technical oversight and ensuring delivery standards.
- Design and deliver ServiceNow Security and Risk solutions, reusable customer use cases, technical architectures, and service offerings.
- Partner with Platform Architects to identify platform risks and collaborate with product owners and stakeholders on capabilities and roadmaps.
- Lead office hours, presentations, webinars, and learning events for delivery stakeholders and partners.
- Mentor ServiceNow delivery teams and the partner ecosystem while driving continuous improvement of engagement materials.
- Travel up to 20% annually based on customer needs and internal meetings.
Requirements
- 12+ years in a professional services organization, or equivalent education and experience.
- 8+ years of consulting and/or configuration experience implementing complex technologies, including integrations and portals.
- 5+ years implementing ServiceNow Security and Risk solutions.
- Experience with TPRM, USEM, VR, SIR, IRM, OpsRes, and AI Control Tower.
- Understanding of risk and security regulations and standards including FFIEC, DORA, SEC, OCC, SOX, and NIST CSF.
- Experience with asset management, service management, CMDB, Risk and Security, and ITOM modules including Event Management, Discovery, CMDB, and Service Graph Connectors.
- Understanding of Now Assist, RaptorDB, and Vault ZTA.
- Experience delivering cross-functional architecture for large, heavily regulated FSI and HCLS enterprises.
- Experience applying AI to work processes, decision-making, or problem-solving.
- Ability to influence senior leaders, consult technical and non-technical customers, gather requirements, and design comprehensive solutions.
- Ability to create visually rich conceptual designs using wireframes, workflows, diagrams, visualization, and modeling.
- Experience presenting solutions and securing customer acceptance, with strong communication and relationship-building skills.
- Ability to independently drive complex issues to resolution, collaborate effectively, and learn new technologies.
- Required on day one: CIS-RC, CIS-VR, and CSA certifications.
- Required by day 90: CIS-TPRM, CIS-SIR, and Certified Application Developer (CAD) certifications.
- Certified Technical Architect (CTA) preferred on day one or required within 365 days; working proficiency in CMDB Fundamentals required within 90 days.
Benefits
- Base pay of $173,200-$303,100, plus equity when applicable, variable or incentive compensation, and benefits.
- Health plans including flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- Remote work persona with a distributed and flexible work approach.
- Regular employee position with up to 20% annual travel.
Categories
Solutions Engineering
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.